American Arbitration Association

Job Listings


Here are our current job openings. Please click on the job title for more information, and apply from that page if you are interested.

Use this form to perform another job search

The system cannot access your location for 1 of 2 reasons:
  1. Permission to access your location has been denied. Please reload the page and allow the browser to access your location information.
  2. Your location information has yet to be received. Please wait a moment then hit [Search] again.
Click column header to sort

Search Results Page 1 of 2

Job Locations US-NY-New York
The American Arbitration Association (AAA), the leading provider of alternative dispute resolution services, is seeking a Director of Resolution Services to serve as a key contributor in the AAA’s New York State Insurance Case Management Center (NYSI CMC), which identifies, analyzing, managing, and facilitating strategic process improvements to the NYSI CMC’s alternative dispute resolution services in compliance with NYSI regulations, guidelines, and rules; develops, cultivates, and maintains client relationships; identifies, recommends, and assists in implementing strategic business initiatives that support business operations and resolution goals. This position is located in New York, NY.   Named as one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment.  We offer a competitive compensation package, including incentives, and our employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, and vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.
Job ID
2020-1645
Job Locations US-NY-New York
The American Arbitration Association (AAA), the leading provider of alternative dispute resolution services, is seeking a Case Administrator to serve as a contributing member in the AAA’s New York State Insurance Case Management Center (NYSI CMC). Case Administrators are primarily responsible for providing administrative support on arbitration cases in accordance with the rules and procedures of the AAA and applicable law; communicates effectively and responds to inquiries in a timely, courteous manner; assists managers with informing and educating clients on ADR processes; and applies advanced understanding of AAA rules in administering arbitration cases. This position is located in New York, NY.   Named as one of the 50 Best Nonprofits to Work For by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including incentives, and our employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, and vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid time-off benefits.
Job ID
2020-1644
Job Locations US-NY-New York
The American Arbitration Association (AAA) is seeking a Case Administrator II in our New York Headquarters - Labor, Employment, Elections Division. The Case Administrator II provides advanced case management of alternative dispute resolution (ADR) services in accordance with the rules and procedures of the AAA and applicable laws.    The AAA was named one of the best 50 nonprofits to work for in the USA. We offer a rewarding career, in a fast-paced, results-driven environment. The selected candidate will be eligible to participate in our comprehensive benefits program, which includes health and Rx, dental and orthodontia, vision, student loan repayment program, discounted pet insurance, disability insurance, basic and supplemental life insurance, 403(b) and Roth 403(b) retirement plans with company match, a discounted corporate FitBit program, and generous paid time-off benefits.
Job ID
2020-1643
Job Locations US-RI-Johnston
The American Arbitration Association (AAA), the leading provider of alternative dispute resolution services, is seeking a Director of ADR Operations to serve as a key leader, which assists in managing arbitration and mediation; including case finances and caseload; oversees a team of case management staff, and ensures that appropriate resources are utilized in the execution of assignments to provide a high level of customer service. This position entails a high degree of interaction by telephone and e-mail with parties, their representatives, arbitrators, mediators, and AAA staff, and will be located in Johnston, RI.   Named as one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including incentives, and our employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, and vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.
Job ID
2020-1642
Job Locations US-NY-Buffalo
Document Analysts are important members of a highly collaborative team within our New York State Insurance Division. Reporting to a Supervisor, you will be responsible for analyzing, indexing, and naming No Fault Auto Insurance documents submitted by the parties prior to arbitration. Responsibilities also include reporting discrepancies in document filings and assisting conciliators in resolving indexing anomalies. The ideal candidate should be computer savvy, have strong communication skills, be self-motivated and have a strong eye for detail. This is a Full-Time position, and qualifying candidates must be available to work approximately 37.5 hours per week, Monday – Friday.   Named as one of the 50 Best Non-Profits to Work For by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment.  We offer a competitive compensation package, including incentives, and part-time employees also participate in our benefits program that includes 403(b) retirement plan with substantial company match, paid-time-off benefits, discounted pet and auto insurance, Fitbit corporate wellness program, and more.
Job ID
2020-1641
Job Locations US-CA-Los Angeles
The American Arbitration Association is seeking a Full-Time Administrative Assistant I for our Los Angeles Regional Office. Reporting to the Regional Vice President, the Administrative Assistant I provides reception and administrative support; serves as back-up for administrative personnel; uses independent judgment to prioritize and organize a workload dealing with a diverse group of important external and internal contacts. This position pays $20.00-$22.00 per hour.    Named as one of the 50 Best Nonprofits to Work For by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment.  We offer a competitive compensation package, including incentives, and part-time employees also participate in our benefits program that includes 403(b) retirement plan with substantial company match, paid-time-off benefits, discounted pet and auto insurance, Fitbit corporate wellness program, and more.
Job ID
2020-1640
Job Locations US-RI-Johnston
The American Arbitration Association (AAA) is seeking a Case Administrator II in our Northeast Case Management Center - Construction Division. The Case Administrator II provides administrative support on arbitration cases; communicates effectively and responds to inquiries in a timely, courteous manner; assists managers with informing and educating clients on ADR processes; applies advanced understanding of AAA rules in administering arbitration cases.   The AAA was named one of the best 50 nonprofits to work for in the USA. We offer a rewarding career, in a fast-paced, results-driven environment. The selected candidate will be eligible to participate in our comprehensive benefits program, which includes health and Rx, dental and orthodontia, vision, student loan repayment program, discounted pet insurance, disability insurance, basic and supplemental life insurance, 403(b) and Roth 403(b) retirement plans with company match, a discounted corporate FitBit program, and generous paid time-off benefits.
Job ID
2020-1639
Job Locations US-RI-Johnston
The American Arbitration Association (AAA) is seeking a Case Administrator (Level II) in our Northeast Case Management Center - Commercial Division. The Case Administrator II provides adminstrative support on arbitration cases; communicates effectively and responds to inquiries in a timely, courteous manner; assists managers with informing and educating clients on ADR processes; applies advanced understanding of AAA rules in administering arbitration cases.   The AAA was named one of the Best 50 Nonprofits to Work For in the USA. We offer a rewarding career, in a fast-paced, results-driven environment. The selected candidate will be eligible to participate in our comprehensive benefits program, which includes health and Rx, dental and orthodontia, vision, student loan repayment program, discounted pet insurance, disability insurance, basic and supplemental life insurance, 403(b) and Roth 403(b) retirement plans with company match, a discounted corporate FitBit program, and generous paid time-off benefits.
Job ID
2020-1638
Job Locations US-RI-Johnston
The American Arbitration Association (AAA) is seeking a Case Administrator II in our Northeast Case Management Center - Labor, Employment, Elections Division. The Case Administrator II provides advanced case management of alternative dispute resolution (ADR) services in accordance with the rules and procedures of the AAA and applicable laws.    The AAA was named one of the best 50 nonprofits to work for in the USA. We offer a rewarding career, in a fast-paced, results-driven environment. The selected candidate will be eligible to participate in our comprehensive benefits program, which includes health and Rx, dental and orthodontia, vision, student loan repayment program, discounted pet insurance, disability insurance, basic and supplemental life insurance, 403(b) and Roth 403(b) retirement plans with company match, a discounted corporate FitBit program, and generous paid time-off benefits.
Job ID
2020-1637
Job Locations US-NJ-Voorhees
As a Case Filing Specialist in our Intake Department, you will be responsible for providing data entry and administrative support related to the intake of new case filings, including indexing of documents; and assisting the database maintenance and statistics and research team with data maintenance or research projects. 
Job ID
2020-1635
Job Locations US-NY-New York
As a Receptionist in our Corporate Headquarters location, the successful candidate will be an important member of a highly collaborative Corporate Services team. The Receptionist presents a positive first impression of the Association and provides accurate information to visitors, vendors, clients, and employees, via phone, email, and in person, as well as directing inquiries and visitors to the appropriate destination. The AAA was named one of the best 50 nonprofits to work for in the USA. We offer a rewarding career, in a fast-paced, results-driven environment. The selected candidate will be eligible to participate in our comprehensive benefits program, which includes health and Rx, dental and orthodontia, vision, student loan repayment program, discounted pet insurance, disability insurance, basic and supplemental life insurance, 403(b) and Roth 403(b) retirement plans with company match, a discounted corporate FitBit program, and generous paid time-off benefits.
Job ID
2020-1634
Job Locations US-TX-Dallas
The American Arbitration Association (AAA), the leading provider of alternative dispute resolution services, is seeking a Case Administrator II (Legal Service Administrative Support) to serve as a key contributor in the AAA’s Labor, Employment, and Elections division, which directs and provides guidance to an assigned team responsible for case administration, which provides advanced case management of alternative dispute resolution (ADR) services in accordance with the rules and procedures of the AAA and applicable laws; serves as an impartial liaison to the parties and their representatives; possesses an in-depth understanding of ADR processes and their application to different cases. This position is located in our Central Case Management Center in Dallas, TX. Named as one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including incentives, and our employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, and vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid time-off benefits.
Job ID
2020-1633
Job Locations US-NY-New York
The American Arbitration Association (AAA), the leading provider of alternative dispute resolution services, is seeking a Quality Control Manager to serve as a key contributor in the AAA’s New York State Insurance Case Management Center (NYSI CMC), which plans, directs, and coordinates quality assurance programs; is responsible for the operational functions of the Quality Control department in the NYSI CMC; formulates quality control policy and procedure to affect operational improvement; monitors performance of quality control policy and procedure to ensure effectiveness and efficiency driving key performance indicator (KPI) management across NY insurance. This position is located in New Yok, NY.   Named as one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including incentives, and our employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, and vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid time-off benefits.
Job ID
2020-1630
Job Locations US-GA-Atlanta
The American Arbitration Association (AAA), the leading provider of alternative dispute resolution services, is seeking a Manager of Alternative Dispute Resolution (ADR) Services to serve as a key leader in the AAA’s Construction division, which oversees the delivery of high quality services on an assigned caseload and manages a team of staff members while promoting a collaborative environment; demonstrates and applies a high level of ADR knowledge and expertise, and provides external client services by managing the party experience with the AAA; serves as the primary contact for clients, arbitrators and mediators. This position is located in our South East Case Management Center in Atlanta, GA.   Named as one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including incentives, and our employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, and vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid time-off benefits.
Job ID
2020-1628
Job Locations US-GA-Atlanta
The American Arbitration Association (AAA), the leading provider of alternative dispute resolution services, is seeking a Manager of Alternative Dispute Resolution (ADR) Services to serve as a key leader in the AAA’s Commercial division, which oversees the delivery of high quality services on an assigned caseload and manages a team of staff members while promoting a collaborative environment; demonstrates and applies a high level of ADR knowledge and expertise, and provides external client services by managing the party experience with the AAA; and serves as the primary contact for clients, arbitrators and mediators. This position is located in our South East Case Management Center in Atlanta, GA. Named as one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including incentives, and our employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, and vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid time-off benefits.
Job ID
2020-1627
Job Locations US-GA-Atlanta
The American Arbitration Association (AAA), the leading provider of alternative dispute resolution services, is seeking a Customer Service Representative to serve as a key contributor in our Commercial division, which demonstrates the highest degree of professionalism, integrity, confidentiality and courtesy in handling all general inquiries received on the national customer service line. This position is located at our South East Case Management Center in Atlanta, GA.   Named as one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including incentives, and our employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, and vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid time-off benefits.
Job ID
2020-1626
Job Locations US-GA-Atlanta
The American Arbitration Association (AAA), the leading provider of alternative dispute resolution services, is seeking two Case Administrator II (Legal Service Administrative Support) positions to serve as important contributors in the AAA’s Construction division, which primarily provide administrative support on arbitration cases in accordance with the rules and procedures of the AAA and applicable law; communicates effectively and responds to inquiries in a timely, courteous manner; assists managers with informing and educating clients on ADR processes; and applies advanced understanding of AAA rules in administering arbitration cases. These positions are located at our South East Case Management Center in Atlanta, GA.   Named as one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including incentives, and our employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, and vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid time-off benefits.
Job ID
2020-1625
Job Locations US-GA-Atlanta
The American Arbitration Association (AAA), the leading provider of alternative dispute resolution services, is seeking a Finance Assistant to serve as an important contributor in the AAA’s Commercial division, which performs accounting functions such as daily processing of checks and data entry, is responsible for accounting and clerical duties to ensure that all aspects of financial administration for case files are accurate, and ensures that payments are processed in a timely manner. This position is located at our South East Case Management Center in Atlanta, GA. Named as one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including incentives, and our employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, and vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid time-off benefits.
Job ID
2020-1624
Job Locations US-CA-Fresno
The American Arbitration Association (AAA) is seeking a Case Administrator II in our Fresno office. As a Case Administrator the successful candidate will provide advanced case management of alternative dispute resolution (ADR) services in accordance with the rules and procedures of the AAA and applicable laws.   The AAA was named one of the best 50 nonprofits to work for in the USA. We offer a rewarding career, in a fast-paced, results-driven environment. The selected candidate will be eligible to participate in our comprehensive benefits program, which includes health and Rx, dental and orthodontia, vision, student loan repayment program, discounted pet insurance, disability insurance, basic and supplemental life insurance, 403(b) and Roth 403(b) retirement plans w/company match, a discounted corporate FitBit program, and generous paid time-off benefits.
Job ID
2020-1621
Job Locations US-CA-Fresno
The American Arbitration Association (AAA) is seeking a Case Filing Specialist for our Western Case Management Center in Fresno, California. The successful candidate will provide data entry and administrative support to the Consumer Operations division on the consumer/pro se case intake work load.   The AAA was named one of the best 50 nonprofits to work for in the USA. We offer a rewarding career, in a fast-paced, results-driven environment. The selected candidate will be eligible to participate in our comprehensive benefits program, which includes health and Rx, dental and orthodontia, vision, student loan repayment program, discounted pet insurance, disability insurance, basic and supplemental life insurance, 403(b) and Roth 403(b) retirement plans w/company match, a discounted corporate FitBit program, and generous paid time-off benefits.
Job ID
2020-1619