American Arbitration Association

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View our latest job openings for experienced professionals. Please click on the job title for more information, and apply from that page if you are interested. 

 

If you are unable to complete your application, you may request a disability accommodation and submit your information through an alternative method by contacting the Human Resources Department via email- humanresources@adr.org.  

 

The American Arbitration Association is an equal opportunity employer (EEO) and considers all employees and applicants for positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws. 



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Job Locations US-RI-Johnston
The American Arbitration Association (AAA), the leading provider of alternative dispute resolution services, seeks a Case Administrator (Legal Service Administrative Support) to join its Labor, Employment and Elections team in Johnston, RI. The Case Administrator will be responsible for providing advanced case management of alternative dispute resolution (ADR) services in accordance with the rules and procedures of the AAA and applicable laws; serves as an impartial liaison to the parties and their representatives; possesses an in-depth understanding of ADR processes and their application to different cases.   Named as one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including a starting wage rate of $24.90 per hour and a 7.5% incentive opportunity.The successful applicant will work from the Johnston, RI  office, on a hybrid basis (approximately 50% on-site) Our employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, and vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.   COVID -19 INFORMATION:  As a condition of employment, the AAA currently requires employees to either be fully vaccinated or provide proof weekly of a negative COVID-19 test. Additionally, a New York City Commissioner of Health and Mental Hygiene Order stipulates that workers in New York City must show proof of vaccination. Employees may request an accommodation for medical or religious reasons.
Job ID
2022-1934- Case Admin-RI-AL
Job Locations US-NY-New York
The American Arbitration Association (AAA), the leading provider of alternative dispute resolution services, seeks a Case Administrator (Legal Service Administrative Support) to join its Labor, Employment and Elections team in New York, NY. The Case Administrator will be responsible for providing advanced case management of alternative dispute resolution (ADR) services in accordance with the rules and procedures of the AAA and applicable laws; serves as an impartial liaison to the parties and their representatives; possesses an in-depth understanding of ADR processes and their application to different cases.   The successful applicant will work from our New York, NY office, on a hybrid basis (approximately 50% on-site). The salary range for this position is $48,000 – $57,000. Named as one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including incentives. Eligible employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.     COVID -19 INFORMATION:  As a condition of employment, the AAA currently requires employees to either be fully vaccinated or provide proof weekly of a negative COVID-19 test. Additionally, a New York City Commissioner of Health and Mental Hygiene Order stipulates that workers in New York City must show proof of vaccination. Employees may request an accommodation for medical or religious reasons.
Job ID
2022-1933-Case Admin-LEE AL NY
Job Locations US-IL-Chicago
You will work with a dedicated group of professionals and will support the regional office's administration of arbitration and mediation cases, as well as operational and business development activities, and will liaison between the regional office, clients, and case management centers to facilitate superior client service.  This is an exciting opportunity for an individual seeking a career in the legal industry who prides themselves on professionalism, client service, communications abilities, and problem-solving skills.   The successful applicant will work from the Chicago, IL office, with telework available approximately 1-2 days per week. Starting annualized salary level is $60,000 plus a 7% discretionary incentive opportunity.   Named as one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including incentives. Eligible employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.   COVID -19 INFORMATION: As a condition of employment, the AAA currently requires employees to either be fully vaccinated or provide proof weekly of a negative COVID-19 test.  Employees may request an accommodation for medical or religious reasons.
Job ID
2022-1932
Job Locations US-CA-Fresno
You will work with a dedicated group of professionals and be responsible for managing the administration of arbitration and mediation cases and managing a team of case administrators. This is an exciting opportunity for an individual seeking a career in the legal industry who prides themselves on professionalism, client service, communications abilities, and problem-solving skills.   The successful applicant will work from Fresno, CA, on a hybrid basis (approximately 50% on-site). With an annual incentive opportunity, this position's annual equivalent starting base salary range is $62,600 - $66,320.   Named as one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including incentives. Eligible employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.   COVID -19 INFORMATION: As a condition of employment, the AAA currently requires employees to either be fully vaccinated or provide proof weekly of a negative COVID-19 test. Additionally, a New York City Commissioner of Health and Mental Hygiene Order stipulates that workers in New York City must show proof of vaccination. Employees may request an accommodation for medical or religious reasons.
Job ID
2022-1931
Job Locations US-GA-Atlanta
Founded in 1926, the American Arbitration Association (AAA) is the global leader in conflict management. The AAA has administered over 7 million alternative dispute resolution (ADR) cases since its founding 96 years ago. With 28 offices across the United States and Singapore, the AAA provides ADR services to organizations of all sizes in virtually every industry across the United States and the globe.   COVID -19 INFORMATION: As a condition of employment, the AAA currently requires employees to either be fully vaccinated or provide proof weekly of a negative COVID-19 test. Additionally, a New York City Commissioner of Health and Mental Hygiene Order stipulates that workers in New York City must show proof of vaccination. Employees may request an accommodation for medical or religious reasons.
Job ID
2022-1930
Job Locations US-NY-Buffalo
You will work with a dedicated group of professionals in our Buffalo, NY office and will be responsible for analyzing, indexing, and naming No Fault Auto Insurance documents submitted to parties prior to arbitration. This is an exciting opportunity for an individual seeking an administrative support position in the legal industry, and who prides himself/herself on professionalism, accuracy, client service, and collaboration.   The starting annual equivalent salary range for this position is $45,850 - $48,550 for this position with incentive opportunity.   Named as one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. Our employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, and vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.   COVID -19 INFORMATION:  As a condition of employment, the AAA currently requires employees to either be fully vaccinated or provide proof weekly of a negative COVID-19 test. Additionally, a New York City Commissioner of Health and Mental Hygiene Order stipulates that workers in New York City must show proof of vaccination. Employees may request an accommodation for medical or religious reasons.
Job ID
2022-1929new
Job Locations US-NY-Buffalo
You will work with a dedicated group of professionals in our Buffalo, NY office and will be responsible for providing data entry and administrative support related to the intake of new cases, including indexing of documents. This is an exciting opportunity for an individual seeking an administrative support position in the legal industry, and who prides himself/herself on professionalism, accuracy, client service, and collaboration.  A hybrid telework arrangement is available, subject to certain conditions.   The starting annual equivalent salary range for this position is $45,800 - $48,550 for this position with incentive opportunity.   Named as one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. Our employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, and vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.   COVID -19 INFORMATION: As a condition of employment, the AAA currently requires employees to either be fully vaccinated or provide proof weekly of a negative COVID-19 test. Additionally, a New York City Commissioner of Health and Mental Hygiene Order stipulates that workers in New York City must show proof of vaccination. Employees may request an accommodation for medical or religious reasons.
Job ID
2022-1928new
Job Locations US-RI-Johnston
The American Arbitration Association (AAA), the leading provider of alternative dispute resolution services, seeks a Part-Time Case Administrator (Legal Service Administrative Support Associate) to join our Consumer Operations division in Johnston, RI. The Case Administrator will provide administrative support on arbitration and mediation cases in accordance with the rules and procedures of the AAA and applicable law; communicates effectively and responds to inquiries in a timely, courteous manner; assists managers with informing and educating clients on ADR processes; and applies advanced understanding of AAA rules in administering arbitration and mediation cases. This position will work 28 hours per week Monday – Friday, the starting hourly wage for this position is $24.90. Named as one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including incentives. Eligible part-time employees also participate in our employee benefits, including vision coverage, a 403(b) retirement plan with substantial company match, discounted pet insurance, and paid-time-off benefits.   COVID -19 INFORMATION: As a condition of employment, the AAA currently requires employees to either be fully vaccinated or provide proof weekly of a negative COVID-19 test. Additionally, a New York City Commissioner of Health and Mental Hygiene Order stipulates that workers in New York City must show proof of vaccination. Employees may request an accommodation for medical or religious reasons.
Job ID
2022-1927new
Job Locations US-NY-New York
The American Arbitration Association (AAA), the leading provider of alternative dispute resolution services, seeks a Case Assistant to join our Consumer Operations division. The Case Assistant will be responsible for providing administrative support on the case management process of arbitration cases in accordance with the rules and procedures of the Association.   The annual equivalent starting salary for this position is $49,940 with incentive opportunity. Named as one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including incentives. Eligible employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.   COVID -19 INFORMATION: As a condition of employment, the AAA currently requires employees to either be fully vaccinated or provide proof weekly of a negative COVID-19 test. Additionally, a New York City Commissioner of Health and Mental Hygiene Order stipulates that workers in New York City must show proof of vaccination. Employees may request an accommodation for medical or religious reasons.
Job ID
2022-1926new
Job Locations US-RI-Johnston
The American Arbitration Association (AAA), the leading provider of alternative dispute resolution services, seeks a Case Assistant to join our Consumer Operations division. The Case Assistant will be responsible for providing administrative support on the case management process of arbitration cases in accordance with the rules and procedures of the Association.   The annual equivalent starting salary for this position is $42,290 with incentive opportunity.   Named as one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including incentives. Eligible employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.   COVID -19 INFORMATION: As a condition of employment, the AAA currently requires employees to either be fully vaccinated or provide proof weekly of a negative COVID-19 test. Additionally, a New York City Commissioner of Health and Mental Hygiene Order stipulates that workers in New York City must show proof of vaccination. Employees may request an accommodation for medical or religious reasons.
Job ID
2022-1924 new
Job Locations US-FL-Orlando
You will work with a dedicated group of professionals and will be responsible for delivering high-quality case management services on arbitration and mediation cases, and assist in the development and promotion of the AAA’s Alternative Dispute Resolution (ADR) services.  This is an exciting opportunity for an individual seeking a career in the legal industry, and who prides himself/herself on professionalism, client service, communications abilities and problem-solving skills.   The position is based out of our Orlando, FL office, with a hybrid work option (approximately 50% on-site). The salary range for this position is $70,000 - $73,690 / year and a 10% incentive opportunity. Named as one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including incentives. Eligible employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.   COVID -19 INFORMATION: As a condition of employment, the AAA currently requires employees to either be fully vaccinated or provide proof weekly of a negative COVID-19 test. Additionally, a New York City Commissioner of Health and Mental Hygiene Order stipulates that workers in New York City must show proof of vaccination. Employees may request an accommodation for medical or religious reasons.
Job ID
2022-1923
Job Locations US-IL-Chicago
You will work with a dedicated group of professionals and will be responsible for delivering high-quality case management services on arbitration and mediation cases, and assist in the development and promotion of the AAA’s Alternative Dispute Resolution (ADR) services.  This is an exciting opportunity for an individual seeking a career in the legal industry, and who prides himself/herself on professionalism, client service, communications abilities and problem-solving skills.   The successful applicant will work from Chicago, IL, on a hybrid basis (approximately 50% on-site). The salary range for this position is $80,000 - $82,800 / year and a 10% incentive opportunity. Named as one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including incentives. Eligible employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.   COVID -19 INFORMATION: As a condition of employment, the AAA currently requires employees to either be fully vaccinated or provide proof weekly of a negative COVID-19 test. Additionally, a New York City Commissioner of Health and Mental Hygiene Order stipulates that workers in New York City must show proof of vaccination. Employees may request an accommodation for medical or religious reasons.
Job ID
2022-1922
Job Locations US-GA-Atlanta
You will work with a dedicated group of professionals and will be responsible for delivering high-quality case management services on arbitration and mediation cases, and assist in the development and promotion of the AAA’s Alternative Dispute Resolution (ADR) services.  This is an exciting opportunity for an individual seeking a career in the legal industry, and who prides himself/herself on professionalism, client service, communications abilities and problem-solving skills.   The successful applicant will work from Atlanta, GA, on a hybrid basis (approximately 50% on-site). The salary range for this position is $70,000 - $73,690 / year and a 10% incentive opportunity. Named as one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including incentives. Eligible employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.   COVID -19 INFORMATION: As a condition of employment, the AAA currently requires employees to either be fully vaccinated or provide proof weekly of a negative COVID-19 test. Additionally, a New York City Commissioner of Health and Mental Hygiene Order stipulates that workers in New York City must show proof of vaccination. Employees may request an accommodation for medical or religious reasons.
Job ID
2022-1921
Job Locations US-NY-New York
You will work with a dedicated group of professionals in our New York, NY office and will be responsible for administering and processing master appeals cases in accordance with the rules and regulations of the American Arbitration Association, and those of the New York State Department of Financial Services and serving as the designated neutral liaison between Master Arbitrators, parties, and their representatives.This position can presently be performed under hybrid work schedule through the end of the year.    Named as one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including a starting wage rate of $33.05 - $34.21 hourly and a 7.5% incentive opportunity. Our employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, and vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid time-off benefits.   COVID -19 INFORMATION:  As a condition of employment, the AAA currently requires employees to either be fully vaccinated or provide proof weekly of a negative COVID-19 test. Additionally, a New York City Commissioner of Health and Mental Hygiene Order stipulates that workers in New York City must show proof of vaccination. Employees may request an accommodation for medical or religious reasons.
Job ID
2022-1920-Master Arb-AL
Job Locations US-CA-Fresno
The American Arbitration Association (AAA), the leading provider of alternative dispute resolution services, seeks a Case Assistant (Legal Administrative Support). The Case Assistant will provide administrative support in the management of arbitration and mediation cases in accordance with the rules and procedures of the AAA.   With quarterly incentive opportunities, this position's annual equivalent starting base salary range is $40,000 - $42,200.   Named as one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including incentives. Eligible employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.   COVID -19 INFORMATION: As a condition of employment, the AAA currently requires employees to either be fully vaccinated or provide proof weekly of a negative COVID-19 test. Additionally, a New York City Commissioner of Health and Mental Hygiene Order stipulates that workers in New York City must show proof of vaccination. Employees may request an accommodation for medical or religious reasons.
Job ID
2022-1916
Job Locations US-MN-Roseville
You will work with a dedicated group of professionals in our Minneapolis Regional office and will be responsible for providing administrative support on arbitration cases and performs data entry tasks in accordance with the rules and procedures of the AAA and applicable law. A hybrid telework arrangement is available, subject to certain conditions.   Named as one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including a starting wage rate of $23.52 - $24.91 hourly and a 7.5% incentive opportunity. Our employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, and vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid time-off benefits.   COVID -19 INFORMATION:  As a condition of employment, the AAA currently requires employees to either be fully vaccinated or provide proof weekly of a negative COVID-19 test. Additionally, a New York City Commissioner of Health and Mental Hygiene Order stipulates that workers in New York City must show proof of vaccination. Employees may request an accommodation for medical or religious reasons.
Job ID
Case Administrator- MN 22
Job Locations US-NY-New York
The American Arbitration Association (AAA), the leading provider of alternative dispute resolution services, seeks Case Administrator (Legal Service Administrative Support Associate). The Case Administrator will provide administrative support on arbitration and mediation cases in accordance with the rules and procedures of the AAA and applicable law. With quarterly incentive opportunities, this position's annual equivalent starting base salary range is $54,000 - $ 57,300.    Named as one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including incentives. Eligible employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.   COVID -19 INFORMATION: As a condition of employment, the AAA currently requires employees to either be fully vaccinated or provide proof weekly of a negative COVID-19 test. Additionally, a New York City Commissioner of Health and Mental Hygiene Order stipulates that workers in New York City must show proof of vaccination. Employees may request an accommodation for medical or religious reasons.
Job ID
2022-1912
Job Locations US-RI-Johnston
The American Arbitration Association (AAA), the leading provider of alternative dispute resolution services, seeks Case Administrator (Legal Service Administrative Support Associate). The Case Administrator will provide administrative support on arbitration and mediation cases in accordance with the rules and procedures of the AAA and applicable law. With quarterly incentive opportunities, this position's annual equivalent starting base salary range is $45,000 - $ 48,550.    Named as one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including incentives. Eligible employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.   COVID -19 INFORMATION: As a condition of employment, the AAA currently requires employees to either be fully vaccinated or provide proof weekly of a negative COVID-19 test. Additionally, a New York City Commissioner of Health and Mental Hygiene Order stipulates that workers in New York City must show proof of vaccination. Employees may request an accommodation for medical or religious reasons.
Job ID
2022-1911
Job Locations US-NY-New York
The IS Support Engineer I is responsible for receiving, prioritizing, documenting, and actively resolving end user help requests; utilizing diagnostic and help request tracking tools and providing in-person and remote, desktop assistance to end-users; point person for customer calls related to technology.   Named as one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including a starting wage rate of $63,000 - $66,700 annually and a 7.5% incentive opportunity. Our employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, and vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.   COVID -19 INFORMATION:  As a condition of employment, the AAA currently requires employees to either be fully vaccinated or provide proof weekly of a negative COVID-19 test. Additionally, a New York City Commissioner of Health and Mental Hygiene Order stipulates that workers in New York City must show proof of vaccination. Employees may request an accommodation for medical or religious reasons.
Job ID
2022-1908
Job Locations US-NY-New York
The Junior Software Developer contributes to developing key enterprise applications modules, including data conversion, basic query (SQL) writing, report writing, and ad-hoc data analysis. In addition, the Junior Software Developer supports live systems, debugging of production issues, and development of projects throughout its life cycle.    The ideal candidate understands systems models and data relationships, and JavaScript development demonstrates an understanding of the data structures underlying all of the Association’s key systems and possesses the ability to recognize how that data impacts business processes.    This is a temporary full-time position, with an estimated duration of six(6) months. The starting wage rate is $60,000 - $70,000 annually.   COVID -19 INFORMATION:  As a condition of employment, the AAA currently requires employees to either be fully vaccinated or provide proof weekly of a negative COVID-19 test. Additionally, a New York City Commissioner of Health and Mental Hygiene Order stipulates that workers in New York City must show proof of vaccination. Employees may request an accommodation for medical or religious reasons.
Job ID
2022-1907