American Arbitration Association

Job Listings

View our latest job openings for experienced professionals. Please click on the job title for more information, and apply from that page if you are interested. 

 

If you are unable to complete your application, you may request a disability accommodation and submit your information through an alternative method by contacting the Human Resources Department via email- humanresources@adr.org.  

 

The American Arbitration Association is an equal opportunity employer (EEO) and considers all employees and applicants for positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws. 



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Job Locations US-NY-Buffalo
The American Arbitration Association (AAA), the leading provider of alternative dispute resolution services, seeks an Accounts Receivable Coordinator to join its New York State Insurance Conciliation team in Buffalo, NY.  The Coordinator will be responsible for providing financial services to ensure effective, efficient, and accurate financial and administrative operations in the NYS Insurance Programs.The Coordinator will provide general accounting and administrative support, including monitoring overdue accounts, taking appropriate collection action, handling the quarterly billing processing for nofault, uninsured motorist and disaster mediation assessments, and conducting follow-up with collections.   The successful applicant will work from our Buffalo, NY location on a hybrid basis (approximately 50% on-site). The salary range for this position is $28.30 - $29.61 hourly and a 7.5% quarterly incentive opportunity.   Named as one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including incentives. Eligible employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.    
Job ID
AR-2022-AL-Buff
Job Locations US-NY-New York
The American Arbitration Association (AAA), the leading provider of alternative dispute resolution services, seeks an Accounts Receivable Coordinator to join its New York State Insurance Conciliation team in New York, NY.  The Coordinator will be responsible for providing financial services to ensure effective, efficient, and accurate financial and administrative operations in the NYS Insurance Programs.The Coordinator will provide general accounting and administrative support, including monitoring overdue accounts, taking appropriate collection action, handling the quarterly billing processing for nofault, uninsured motorist and disaster mediation assessments, and conducting follow-up with collections.   The successful applicant will work from our NYC location on a hybrid basis (approximately 50% on-site). The salary range for this position is $33.05 - $34.97 hourly and a 7.5% quarterly incentive opportunity.   Named as one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including incentives. Eligible employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.    
Job ID
AR Coordinator-2022 AL-NYC
Job Locations US-NJ-Voorhees
The American Arbitration Association (AAA), the leading provider of alternative dispute resolution (ADR) services, seeks a Case Filing Supervisor to assist with supervising and directing case filing teams to ensure that case filings and data are accurately and efficiently entered into the case management system.   The successful applicant will work on a hybrid basis (approximately 50% on-site). The starting annual equivalent salary range for this position is $62,600 - $67,800, and a 7.5% incentive opportunity.   Named as one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. Our employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, and vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid time-off benefits.  
Job ID
2022-2027
Job Locations US-NY-New York
You will work with a dedicated group of professionals in our downtown, NYC office and will serve as a neutral liaison between parties, their representatives, and arbitrators on assigned No Fault arbitration cases.    The successful applicant will work on a hybrid basis (approximately 50% on-site) or fully remote. The starting annual equivalent salary range for this position is $54,200 - $58,600 for this position with an incentive opportunity.   Named as one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. Our employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, and vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid time-off benefits.
Job ID
2022-2026
Job Locations US-NY-Buffalo
You will work with a dedicated group of professionals in our Buffalo, NY office and will serve as a neutral liaison between parties, their representatives, and arbitrators on assigned No Fault arbitration cases.    The successful applicant will work on a hybrid basis (approximately 50% on-site) or fully remote. The starting annual equivalent salary range for this position is $45,800 - $49,600 for this position with an incentive opportunity.   Named as one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. Our employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, and vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid time-off benefits.  
Job ID
2022-2025
Job Locations US-GA-Atlanta
You will work with a dedicated group of professionals and be responsible for accounting clerical duties, including the daily processing of checks and data entry, ensuring accuracy and timeliness of financial administration for case files and payments. This is an exciting opportunity for an individual seeking an administrative support position in the legal industry who prides themself on professionalism, accuracy, client service, and collaboration.   The successful applicant will work from Atlanta, GA, on a hybrid basis (approximately 50% on-site). The starting annual equivalent salary range for this position is $38,000 - $40,000 with quaterly incentive opportunities. Named one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including incentives. Eligible employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.
Job ID
2022-2024new
Job Locations US-NY-New York
You will work with a dedicated group of professionals and will be responsible for processing, categorizing, calculating, auditing, and verifying the accuracy of accounting records and financial data using technology systems. Analyzes financial data and prepares financial reports to determine and maintain a record of assets, liabilities, profit and loss, tax liability, and additional financial activities within the Association. This is an exciting opportunity for an individual seeking a career in the legal industry who prides themself on professionalism, client service, communications abilities, and problem-solving skills. The successful applicant will work from New York, NY, on a hybrid basis (approximately 50% on-site). The salary range for this position is $78,000 - $80,900 / year, and a 10% annual incentive opportunity. Named as one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including incentives. Eligible employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.
Job ID
2022-2023
Job Locations US-GA-Atlanta
You will work with a dedicated group of professionals and will be responsible for serving as an intermediary between clients, management, and staff. In addition, you will communicate information to ensure that inquiries are addressed appropriately and handle all general inquiries received on the national customer service line. This is an exciting opportunity for an individual seeking a career in the legal industry who prides themself on professionalism, client service, communications abilities, and problem-solving skills.   The successful applicant will work from Atlanta, GA, on a hybrid basis (approximately 50% on-site). The salary range for this position is $43,400 - $45,900 / year and quarterly incentive opportunities.   Named one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including incentives. Eligible employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.  
Job ID
2022-2022
Job Locations US-RI-Johnston
You will work with a dedicated group of professionals and will be responsible for managing the administration of arbitration and mediation cases and managing a team of case administrators. This is an exciting opportunity for an individual seeking a career in the legal industry who prides themselves on professionalism, client service, communications abilities, and problem-solving skills. The successful applicant will work from Johnston, RI, on a hybrid basis (approximately 50% on-site). This position's starting annual salary range is $67,000 - $68,500, with an annual incentive opportunity.   Named one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. Our employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, and vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.
Job ID
2022-2021
Job Locations US-GA-Atlanta
You will work with a dedicated group of professionals and will be responsible for providing administrative support on arbitration and mediation cases in accordance with the rules and procedures of the AAA and applicable law. This is an exciting opportunity for an individual seeking a career in the legal industry who prides themself on professionalism, client service, communications abilities, and problem-solving skills. The successful applicant will work from Atlanta, GA, on a hybrid basis (approximately 50% on-site). The salary range for this position is $43,400 - $45,900 / year, and quarterly incentive opportunities. Named one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including incentives. Eligible employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.  
Job ID
2022-2020new
Job Locations US-TX-Dallas
The Director of ADR Services is responsible for delivering high-quality case management services on arbitration and mediation cases, and assisting in the development and promotion of the AAA’s Alternative Dispute Resolution (ADR) services (hybrid work arrangement; 50% on-site). This is an exciting opportunity for an individual seeking a career in the legal industry who prides themselves on professionalism, client service, communications abilities, and problem-solving skills.    Named as one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including a starting annual salary of $81,500- $87,500 and a 10% incentive opportunity.  Our employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, and vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.
Job ID
2019-2022
Job Locations US-GA-Atlanta
You will work with a dedicated group of professionals and will be responsible for providing administrative support on arbitration and mediation cases in accordance with the rules and procedures of the AAA and applicable law. This is an exciting opportunity for an individual seeking a career in the legal industry who prides themself on professionalism, client service, communications abilities, and problem-solving skills. The successful applicant will work from Atlanta, GA, on a hybrid basis (approximately 50% on-site). The salary range for this position is $45,000 - $46,960 / year, and quarterly incentive opportunities. Named one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including incentives. Eligible employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.
Job ID
2022-2012New
Job Locations US-NY-NEW YORK
You will work with a dedicated group of professionals and will be responsible for ensuring the integrity of the AAA's accounting information by recording, verifying, consolidating, and entering transactions. In addition, you will manage the monthly revenue analysis/calculation; assists with monthly and annual financial closing, budget process, and the preparation of required federal and state tax returns; reviews bank reconciliations, and provides financial analysis support for the annual audit and interacts with regional, divisional and senior management regarding accounting issues. This is an exciting opportunity for an individual seeking a career in the legal industry who prides themself on professionalism, client service, communications abilities, and problem-solving skills. The successful applicant will work from New York, NY, on a hybrid basis (approximately 50% on-site). The salary range for this position is $91,970 - $94,000 / year, and a 10% annual incentive opportunity. Named as one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including incentives. Eligible employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.
Job ID
2022-2011
Job Locations US-DC-Washington
The Director of ADR Services is responsible for delivering high-quality case management services on arbitration and mediation cases, and assisting in the development and promotion of the AAA’s Alternative Dispute Resolution (ADR) services (hybrid work arrangement; 50% on-site). This is an exciting opportunity for an individual seeking a career in the legal industry who prides themselves on professionalism, client service, communications abilities, and problem-solving skills.    Named as one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including a starting annual salary of $81,500- $87,500 and a 10% incentive opportunity.  Our employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, and vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.
Job ID
2022-2006
Job Locations US-RI-Johnston
You will work with a dedicated group of professionals and will be responsible for providing administrative support on arbitration and mediation cases in accordance with the rules and procedures of the AAA and applicable law. This is an exciting opportunity for an individual seeking a career in the legal industry who prides themself on professionalism, client service, communications abilities, and problem-solving skills. The successful applicant will work from Johnston, RI, on a hybrid basis (approximately 50% on-site). The salary range for this position is $46,000 - $48,550 / year and a quarterly incentive opportunity. Named one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including incentives. Eligible employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.   COVID -19 INFORMATION: Unvaccinated individuals will be required to wear a well-fitted face mask at all times when on-site, where 6 feet of social distancing cannot be maintained. Vaccinated individuals are exempt from this requirement, provided they provide proof of full vaccination. Additionally, a New York City Commissioner of Health and Mental Hygiene Order stipulates that workers in New York City must show proof of vaccination. Employees may request an accommodation for medical or religious reasons.
Job ID
2022-2004
Job Locations US-NY-New York
You will work with a dedicated group of professionals and will be responsible for providing administrative support on select international cases in accordance with the rules and procedures of the International Centre for Dispute Resolution (ICDR)-American Arbitration Association (AAA) and applicable law. This is an exciting opportunity for an individual seeking a career in the legal industry who prides themselves on professionalism, client service, communications abilities, and problem-solving skills.   The successful applicant will work from New York, NY, on a hybrid basis (approximately 50% on-site). The salary range for this position is $66,700 - $68,180 / year, and quarterly incentive opportunities targeting 7.5% of the annual base salary.   Named one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including incentives. Eligible employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.
Job ID
2022-2003NEW
Job Locations US-TX-Dallas
You will work with a dedicated group of professionals and will be responsible for providing administrative support on arbitration and mediation cases in accordance with the rules and procedures of the AAA and applicable law. This is an exciting opportunity for an individual seeking a career in the legal industry who prides themself on professionalism, client service, communications abilities, and problem-solving skills. The successful applicant will work from Dallas, TX on a hybrid basis (approximately 50% on-site). The salary range for this position is $48,500 - $49,600 / year, and quarterly incentive opportunities. Named one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including incentives. Eligible employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.
Job ID
2022-2000
Job Locations US-MN-Roseville
The American Arbitration Association (AAA), the leading provider of alternative dispute resolution services, seeks a Case Administrator (Legal Service Administrative Support) to join its Consumer Operations team in Roseville, MN. The Case Administrator will be responsible for providing advanced case management of alternative dispute resolution (ADR) services in accordance with the rules and procedures of the AAA and applicable laws; serves as an impartial liaison to the parties and their representatives; possesses an in-depth understanding of ADR processes and their application to different cases.This is an exciting opportunity for an individual seeking a career in the legal industry who prides themselves on professionalism, client service, communications abilities, and problem-solving skills.   Named as one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including a starting wage rate of $24.90 per hour and a 7.5% incentive opportunity.The successful applicant will work from the Roseville, MN  office, on a hybrid basis (approximately 50% on-site) Our employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, and vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.  
Job ID
Case Admin-II- Consumer-MN
Job Locations US-NY-Buffalo
You will be responsible for performing timely, detailed, and independent internal quality management system (QMS) audits to assess regulatory compliance and operational protocols, analyze and measure standard operating procedures deviation, and partner with the NYSI leadership to meet organizational and divisional objectives and initiatives. This is an exciting opportunity for an individual seeking a career in the legal industry who prides themselves on professionalism, client service, communications abilities, and problem-solving skills.   The successful applicant will work on a hybrid basis (approximately 50% on-site). The starting annual equivalent salary range for this position is $73,600 - $77,900, and a 10% incentive opportunity.   Named as one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. Our employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, and vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid time-off benefits.  
Job ID
2022-1983
Job Locations US-NY-New York
You will be responsible for performing timely, detailed, and independent internal quality management system (QMS) audits to assess regulatory compliance and operational protocols, analyze and measure standard operating procedures deviation, and partner with the NYSI leadership to meet organizational and divisional objectives and initiatives. This is an exciting opportunity for an individual seeking a career in the legal industry who prides themselves on professionalism, client service, communications abilities, and problem-solving skills.   The successful applicant will work on a hybrid basis (approximately 50% on-site). The starting annual equivalent salary range for this position is $86,860 - $91,970, and a 10% incentive opportunity.   Named as one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. Our employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, and vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid time-off benefits.  
Job ID
2022-1982