American Arbitration Association

Job Listings

View our latest job openings for experienced professionals. Please click on the job title for more information, and apply from that page if you are interested. 

 

If you are unable to complete your application, you may request a disability accommodation and submit your information through an alternative method by contacting the Human Resources Department via email- humanresources@adr.org.  

 

The American Arbitration Association is an equal opportunity employer (EEO) and considers all employees and applicants for positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws. 



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Job Locations US-MA-Boston
The Director of ADR Services is responsible for delivering high-quality case management services on arbitration and mediation cases, and assisting in the development and promotion of the AAA’s Alternative Dispute Resolution (ADR) services.     Named as one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including a starting annual salary of $81,500 - $86,230 and a 10% incentive opportunity. Our employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, and vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.   COVID -19 INFORMATION:  As a condition of employment, the AAA currently requires employees to either be fully vaccinated or provide proof weekly of a negative COVID-19 test. Additionally, a New York City Commissioner of Health and Mental Hygiene Order stipulates that workers in New York City must show proof of vaccination. Employees may request an accommodation for medical or religious reasons.
Job ID
2022-1959
Job Locations US-NY-New York
The Director of ADR Services is responsible for delivering high-quality case management services on arbitration and mediation cases, and assisting in the development and promotion of the AAA’s Alternative Dispute Resolution (ADR) services.     Named as one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including a starting annual salary of $86,860 - $91,970 and a 10% incentive opportunity. Our employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, and vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.   COVID -19 INFORMATION:  As a condition of employment, the AAA currently requires employees to either be fully vaccinated or provide proof weekly of a negative COVID-19 test. Additionally, a New York City Commissioner of Health and Mental Hygiene Order stipulates that workers in New York City must show proof of vaccination. Employees may request an accommodation for medical or religious reasons.
Job ID
2022-1958
Job Locations US-FL-Miami
You will work with a dedicated group of professionals and will be responsible for providing administrative support on select international cases in accordance with the rules and procedures of the International Centre for Dispute Resolution (ICDR)-American Arbitration Association (AAA) and applicable law. This is an exciting opportunity for an individual seeking a career in the legal industry who prides themselves on professionalism, client service, communications abilities, and problem-solving skills.   The successful applicant will work from Miami, FL, on a hybrid basis (approximately 50% on-site). The salary range for this position is $50,500 - $53,400 / year, and a quarterly incentive opportunity targeting 7.5% of the annual base salary.   Named one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including incentives. Eligible employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.   COVID -19 INFORMATION: As a condition of employment, the AAA requires employees to either be fully vaccinated or provide weekly proof of a negative COVID-19 test.
Job ID
2022-1957
Job Locations US-NY-New York
You will work with a dedicated group of professionals and will be responsible for providing administrative support on select international cases in accordance with the rules and procedures of the International Centre for Dispute Resolution (ICDR)-American Arbitration Association (AAA) and applicable law. This is an exciting opportunity for an individual seeking a career in the legal industry who prides themselves on professionalism, client service, communications abilities, and problem-solving skills.   The successful applicant will work from New York, NY, on a hybrid basis (approximately 50% on-site). The salary range for this position is $63,000 - $66,700 / year, and a quarterly incentive opportunity targeting 7.5% of the annual base salary.   Named one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including incentives. Eligible employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.   COVID -19 INFORMATION: As a condition of employment, the AAA requires employees to either be fully vaccinated or provide weekly proof of a negative COVID-19 test.
Job ID
2022-1956
Job Locations US-GA-Atlanta
You will work with a dedicated group of professionals and will be responsible for providing administrative support on arbitration and mediation cases in accordance with the rules and procedures of the AAA and applicable law. This is an exciting opportunity for an individual seeking a career in the legal industry, and who prides himself/herself on professionalism, client service, communications abilities and problem-solving skills.   The successful applicant will work from Atlanta, GA, on a hybrid basis (approximately 50% on-site). The salary range for this position is $44,000 - $45,940 / year and a 7.5% quarterly incentive opportunity.   Named as one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including incentives. Eligible employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits. COVID -19 INFORMATION: As a condition of employment, the AAA currently requires employees to either be fully vaccinated or provide proof weekly of a negative COVID-19 test.
Job ID
2022-1955
Job Locations US-PA-Philadelphia
You will work with a dedicated group of professionals and will be responsible for providing administrative support on arbitration and mediation cases in accordance with the rules and procedures of the AAA and applicable law. This is an exciting opportunity for an individual seeking a career in the legal industry who prides themself on professionalism, client service, communications abilities, and problem-solving skills.   The successful applicant will work from Philadelphia, PA, on a hybrid basis (approximately 50% on-site). The hourly rate for this position is $23.10 and is covered under a collective bargaining agreement with the United Food and Commercial Workers, Local, 1776 union.   Named as one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including incentives. Eligible employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits. COVID -19 INFORMATION: As a condition of employment, the AAA currently requires employees to either be fully vaccinated or provide proof weekly of a negative COVID-19 test.
Job ID
2022-1954
Job Locations US-NY-Buffalo
The Customer Support Liaison II serves as an intermediary between clients, management, and staff. You will be responsible for communicating information to ensure inquiries are addressed appropriately; troubleshooting and offering assistance to customers in navigating data systems. This position will be on a hybrid work schedule through the end of the year.  Named as one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including a starting wage rate of $27.37 - $28.98 per hour and a 7.5% incentive opportunity. Our employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, and vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.   COVID -19 INFORMATION:  As a condition of employment, the AAA currently requires employees to either be fully vaccinated or provide proof weekly of a negative COVID-19 test. Additionally, a New York City Commissioner of Health and Mental Hygiene Order stipulates that workers in New York City must show proof of vaccination. Employees may request an accommodation for medical or religious reasons.
Job ID
2022-1953
Job Locations US-TX-Dallas
You will work with a dedicated group of professionals and will be responsible for reviewing AAA panelist resumes for quality and system coding and ensuring they adhere to standard guidelines. This is an exciting opportunity for an individual seeking a legal career who prides themselves on professionalism, client service, communications abilities, and problem-solving skills.   The successful applicant will work from Dallas, TX, on a hybrid basis (approximately 50% on-site). The salary range for this position is $54,000 - $56,000/ year, and quarterly incentive opportunities.   Named one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including incentives. Eligible employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.   COVID -19 INFORMATION:As a condition of employment, the AAA requires employees to either be fully vaccinated or provide weekly proof of a negative COVID-19 test.
Job ID
2022-1952
Job Locations US-NY-New York
The Customer Support Liaison II serves as an intermediary between clients, management, and staff. You will be responsible for communicating information to ensure inquiries are addressed appropriately; troubleshooting and offering assistance to customers in navigating data systems. This position will be on a hybrid work schedule through the end of the year.  Named as one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including a starting wage rate of $32.31 - $34.21 per hour and a 7.5% incentive opportunity. Our employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, and vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.   COVID -19 INFORMATION:  As a condition of employment, the AAA currently requires employees to either be fully vaccinated or provide proof weekly of a negative COVID-19 test. Additionally, a New York City Commissioner of Health and Mental Hygiene Order stipulates that workers in New York City must show proof of vaccination. Employees may request an accommodation for medical or religious reasons.
Job ID
2022-1951
Job Locations US-NY-Buffalo
You will work with a dedicated group of professionals and will be responsible for providing data entry and administrative support related to the intake of new cases, including indexing of documents. This is an exciting opportunity for an individual seeking an administrative support position in the legal industry, and who prides himself/herself on professionalism, accuracy, client service, and collaboration.  A hybrid telework arrangement is available, subject to certain conditions.   The successful applicant will work from Buffalo, NY, on a hybrid basis (approximately 50% on-site) or fully remote. The starting annual equivalent salary range for this position is $45,800 - $48,550 for this position with incentive opportunity.   Named as one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. Our employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, and vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.   COVID -19 INFORMATION: As a condition of employment, the AAA currently requires employees to either be fully vaccinated or provide proof weekly of a negative COVID-19 test. Additionally, a New York City Commissioner of Health and Mental Hygiene Order stipulates that workers in New York City must show proof of vaccination. Employees may request an accommodation for medical or religious reasons.
Job ID
2022-1949new
Job Locations US-NY-New York
You will work with a dedicated group of professionals and will be responsible for providing administrative support on arbitration and mediation cases in accordance with the rules and procedures of the AAA and applicable law. This is an exciting opportunity for an individual seeking a career in the legal industry, and who prides himself/herself on professionalism, client service, communications abilities and problem-solving skills.   The successful applicant will work from New York, NY, on a hybrid basis (approximately 50% on-site). The salary range for this position is $54,000 - $57,000 / year and a 7.5% quarterly incentive opportunity.   Named as one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including incentives. Eligible employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits. COVID -19 INFORMATION: As a condition of employment, the AAA currently requires employees to either be fully vaccinated or provide proof weekly of a negative COVID-19 test.
Job ID
2022-1948new
Job Locations US-CA-Fresno
You will work with a dedicated group of professionals and will be responsible for providing administrative support on arbitration and mediation cases in accordance with the rules and procedures of the AAA and applicable law. This is an exciting opportunity for an individual seeking a career in the legal industry, and who prides himself/herself on professionalism, client service, communications abilities and problem-solving skills.   The successful applicant will work from Fresno, CA on a hybrid basis (approximately 50% on-site). The salary range for this position is $45,000 - $48,550 / year and a 7.5% quarterly incentive opportunity.   Named as one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including incentives. Eligible employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits. COVID -19 INFORMATION: As a condition of employment, the AAA currently requires employees to either be fully vaccinated or provide proof weekly of a negative COVID-19 test.
Job ID
2022-1947
Job Locations US-NY-New York
You will work with a dedicated group of professionals in our downtown, NYC office and will serve as a neutral liaison between parties, their representatives, and arbitrators on assigned No Fault arbitration cases. The Liaison will schedule arbitration hearings in a timely and efficient manner; monitor and update the hearing calendars to accommodate parties’ requests. This position can presently be performed under either a hybrid or remote work arrangement.   Named as one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including a starting wage rate of $27.77 - $29.40 per hour and a 7.5% incentive opportunity. Our employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, and vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.   COVID -19 INFORMATION:  As a condition of employment, the AAA currently requires employees to either be fully vaccinated or provide proof weekly of a negative COVID-19 test. Additionally, a New York City Commissioner of Health and Mental Hygiene Order stipulates that workers in New York City must show proof of vaccination. Employees may request an accommodation for medical or religious reasons.
Job ID
2022-1946
Job Locations US-RI-Johnston
You will work with a dedicated group of professionals and will be responsible for providing administrative support on arbitration and mediation cases in accordance with the rules and procedures of the AAA and applicable law. This is an exciting opportunity for an individual seeking a career in the legal industry, and who prides himself/herself on professionalism, client service, communications abilities and problem-solving skills.   The successful applicant will work from Johnston, RI, on a hybrid basis (approximately 50% on-site). The salary range for this position is $45,000 - $48,550 / year and a 7.5% quarterly incentive opportunity.   Named as one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including incentives. Eligible employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits. COVID -19 INFORMATION: As a condition of employment, the AAA currently requires employees to either be fully vaccinated or provide proof weekly of a negative COVID-19 test.
Job ID
2022-1945new
Job Locations US-NY-Buffalo
You will work with a dedicated group of professionals in our Buffalo, NY office and will serve as a neutral liaison between parties, their representatives, and arbitrators on assigned No Fault arbitration cases. The Liaison will schedule arbitration hearings in a timely and efficient manner; monitor and update the hearing calendars to accommodate parties’ requests. This position can presently be performed under either a hybrid or remote work arrangement.   Named as one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including a starting wage rate of $23.65 - $24.90 per hour and a 7.5% incentive opportunity. Our employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, and vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.   COVID -19 INFORMATION:  As a condition of employment, the AAA currently requires employees to either be fully vaccinated or provide proof weekly of a negative COVID-19 test. Additionally, a New York City Commissioner of Health and Mental Hygiene Order stipulates that workers in New York City must show proof of vaccination. Employees may request an accommodation for medical or religious reasons.
Job ID
2022-1944
Job Locations US-NY-NEW YORK
You will work with a dedicated group of professionals and will be responsible for ensuring the integrity of the AAA's accounting information by recording, verifying, consolidating, and entering transactions. In addition, you will manage the monthly revenue analysis/calculation; assists with monthly and annual financial closing, budget process, and the preparation of required federal and state tax returns; reviews bank reconciliations, and provides financial analysis support for the annual audit and interacts with regional, divisional and senior management regarding accounting issues. This is an exciting opportunity for an individual seeking a career in the legal industry who prides themself on professionalism, client service, communications abilities, and problem-solving skills. The successful applicant will work from New York, NY, on a hybrid basis (approximately 50% on-site). The salary range for this position is $87,00 – 91,970 / year, and a 10% incentive opportunity. Named as one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including incentives. Eligible employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits. COVID -19 INFORMATION: As a condition of employment, the AAA currently requires employees to either be fully vaccinated or provide proof weekly of a negative COVID-19 test.
Job ID
2022-1942
Job Locations US-TX-Houston
The American Arbitration Association (AAA) is seeking a Case Administrator II to join its Commercial division. In this position you will provide administrative support on arbitration and mediation cases in accordance with the rules and procedures of the AAA and applicable law. This position will be on a hybrid work schedule through the end of the year.    Named as one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including a starting hourly wage rate of $24.90 and a 7.5% incentive opportunity. Eligible employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.   COVID -19 INFORMATION:  As a condition of employment, the AAA currently requires employees to either be fully vaccinated or provide proof weekly of a negative COVID-19 test. Additionally, a New York City Commissioner of Health and Mental Hygiene Order stipulates that workers in New York City must show proof of vaccination. Employees may request an accommodation for medical or religious reasons.
Job ID
2022-1941
Job Locations US-MN-Roseville
You will work with a dedicated group of professionals in our Minneapolis Regional office and will be responsible for providing administrative support on arbitration cases and performs data entry tasks in accordance with the rules and procedures of the AAA and applicable law. A hybrid telework arrangement is available, subject to certain conditions.   Named as one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including a starting wage rate of $23.52 - $24.91 hourly and a 7.5% incentive opportunity. Our employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, and vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid time-off benefits.   COVID -19 INFORMATION:  As a condition of employment, the AAA currently requires employees to either be fully vaccinated or provide proof weekly of a negative COVID-19 test. Additionally, a New York City Commissioner of Health and Mental Hygiene Order stipulates that workers in New York City must show proof of vaccination. Employees may request an accommodation for medical or religious reasons.
Job ID
Case Administrator-MN-AL
Job Locations US-NY-NEW YORK
You will work with a dedicated group of professionals and will be responsible for analyzing financial transactions between the case management system (PRISM) and the accounting system (Oracle Financials/NetSuite). In addition, you will identify, research & resolve discrepancies, working closely with the corporate finance team members. This is an exciting opportunity for an individual seeking a career in the legal industry who prides themself on professionalism, client service, communications abilities, and problem-solving skills.   The successful applicant will work from our New York Headquarters on a hybrid basis (approximately 50% on-site). The salary range for this position is $63,000 - $66,700 / year and a 7.5% quarterly incentive opportunity.   Named as one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including incentives. Eligible employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.   COVID -19 INFORMATION: As a condition of employment, the AAA currently requires employees to either be fully vaccinated or provide proof weekly of a negative COVID-19 test.
Job ID
2022-1938
Job Locations US-RI-Johnston
The American Arbitration Association (AAA), the leading provider of alternative dispute resolution services, seeks a Case Administrator (Legal Service Administrative Support) to join its Labor, Employment and Elections team in Johnston, RI. The Case Administrator will be responsible for providing advanced case management of alternative dispute resolution (ADR) services in accordance with the rules and procedures of the AAA and applicable laws; serves as an impartial liaison to the parties and their representatives; possesses an in-depth understanding of ADR processes and their application to different cases.   Named as one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including a starting wage rate of $24.90 per hour and a 7.5% incentive opportunity.The successful applicant will work from the Johnston, RI  office, on a hybrid basis (approximately 50% on-site) Our employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, and vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.   COVID -19 INFORMATION:  As a condition of employment, the AAA currently requires employees to either be fully vaccinated or provide proof weekly of a negative COVID-19 test. Additionally, a New York City Commissioner of Health and Mental Hygiene Order stipulates that workers in New York City must show proof of vaccination. Employees may request an accommodation for medical or religious reasons.
Job ID
2022-1934- Case Admin-RI-AL