American Arbitration Association

Job Listings

View our latest job openings for experienced professionals. Please click on the job title for more information, and apply from that page if you are interested. 

 

If you are unable to complete your application, you may request a disability accommodation and submit your information through an alternative method by contacting the Human Resources Department via email- humanresources@adr.org.  

 

The American Arbitration Association is an equal opportunity employer (EEO) and considers all employees and applicants for positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws. 



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Job Locations US-NY-New York
The American Arbitration Association (AAA), the leading provider of alternative dispute resolution services, seeks a Case Administrator (Legal Services Administrative Support Associate) to join our Consumer Operations team. The Case Administrator will be primarily responsible for providing administrative support on arbitration cases in accordance with the rules and procedures of the AAA and applicable law; communicates effectively and responds to inquiries in a timely, courteous manner; assists managers with informing and educating clients on ADR processes; apply advanced understanding of AAA rules in administering arbitration cases.   This position can be located in Fresno, CA | Johnston, RI | Minneapolis, MN | New York, NY.  Named as one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including incentives. Eligible employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.
Job ID
2022-1866
Job Locations US-NJ-Somerset
The American Arbitration Association (AAA), the leading provider of alternative dispute resolution services, seeks a Case Administrator (Legal Services Administrative Support Associate) to join our Consumer Operations team. The Case Administrator will be primarily responsible for providing administrative support on arbitration cases in accordance with the rules and procedures of the AAA and applicable law; communicates effectively and responds to inquiries in a timely, courteous manner; assists managers with informing and educating clients on ADR processes; apply advanced understanding of AAA rules in administering arbitration cases.   This position can be located in Fresno, CA | Johnston, RI | Minneapolis, MN | New York, NY.  Named as one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including incentives. Eligible employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.
Job ID
2022-1865
Job Locations US-MN-Minneapolis
The American Arbitration Association (AAA), the leading provider of alternative dispute resolution services, seeks a Case Administrator (Legal Services Administrative Support Associate) to join our Consumer Operations team. The Case Administrator will be primarily responsible for providing administrative support on arbitration cases in accordance with the rules and procedures of the AAA and applicable law; communicates effectively and responds to inquiries in a timely, courteous manner; assists managers with informing and educating clients on ADR processes; apply advanced understanding of AAA rules in administering arbitration cases.   This position can be located in Fresno, CA | Johnston, RI | Minneapolis, MN | New York, NY.  Named as one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including incentives. Eligible employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.
Job ID
2022-1864
Job Locations US-RI-Johnston
The American Arbitration Association (AAA), the leading provider of alternative dispute resolution services, seeks a Case Administrator (Legal Services Administrative Support Associate) to join our Consumer Operations team. The Case Administrator will be primarily responsible for providing administrative support on arbitration cases in accordance with the rules and procedures of the AAA and applicable law; communicates effectively and responds to inquiries in a timely, courteous manner; assists managers with informing and educating clients on ADR processes; apply advanced understanding of AAA rules in administering arbitration cases.   This position can be located in Fresno, CA | Johnston, RI | Minneapolis, MN | New York, NY.  Named as one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including incentives. Eligible employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.
Job ID
2022-1863
Job Locations US-CA-Fresno | US-RI-Johnston | US-MN-Minneapolis | US-NJ-Somerset | US-NY-New York
The American Arbitration Association (AAA), the leading provider of alternative dispute resolution services, seeks a Case Administrator (Legal Services Administrative Support Associate) to join our Consumer Operations team. The Case Administrator will be primarily responsible for providing administrative support on arbitration cases in accordance with the rules and procedures of the AAA and applicable law; communicates effectively and responds to inquiries in a timely, courteous manner; assists managers with informing and educating clients on ADR processes; apply advanced understanding of AAA rules in administering arbitration cases.   This position can be located in Fresno, CA | Johnston, RI | Minneapolis, MN | New York, NY.  Named as one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including incentives. Eligible employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.
Job ID
2022-1862
Job Locations US-NJ-Voorhees
As a Case Filing Specialist in our Intake Department, you will be responsible for providing data entry and administrative support related to the intake of new arbitration case filings, including indexing of documents; and assisting the database maintenance and statistics and research team with data maintenance or research projects.    Named as one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. Hourly wage rate $24.91 plus incentives.  Our employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, and vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid time-off benefits.
Job ID
2022-1861
Job Locations US-NY-Buffalo
You will work with a dedicated group of professionals in our Buffalo, NY office and will be responsible for providing data entry and administrative support related to the intake of new cases, including indexing of documents. This is an exciting opportunity for an individual seeking an administrative support position in the legal industry, and who prides himself/herself on professionalism, accuracy, client service, and collaboration.   Named as one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including a starting wage rate of $24.90 per hour and a 7.5% incentive opportunity. Our employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, and vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.
Job ID
2022-1860
Job Locations US-NY-Buffalo
The American Arbitration Association (AAA), the leading provider of alternative dispute resolution services, seeks a Supervisor to join our New York State Insurance Buffalo Regional Office. The Supervisor directs and provides guidance to an assigned team responsible for case administration, including conciliation and arbitration of no-fault claims; serves as a liaison between parties and their representatives; proactively resolves client-related matters; takes preventative measures to offset concerns.   The annual equivalent target salary for this position is $77,893 with an incentive opportunity.   The AAA currently requires all of its employees who work on-site to either submit proof of vaccination, or provide proof weekly of a negative COVID-19 test. Additionally, a New York City Commissioner of Health and Mental Hygiene Order stipulates that workers in New York City who perform in-person work must show proof of vaccination, and the AAA is required to comply with this order. Employees may request an accommodation for medical or religious reasons. By applying for this position, you are indicating that, unless you qualify for an accommodation, should a federal, state or local order or AAA policy be in place at the time of your hiring that requires you to be vaccinated to perform your position on-site, that you will meet the requirements of that order or policy in advance of your start date. The AAA considers your agreement to meet any such requirements as a pre-requisite for consideration for this position.   Named as one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including incentives. Eligible employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.
Job ID
2022-1859
Job Locations US-NY-New York
You will work with a dedicated group of professionals in our Old Slip, New York office and will be responsible for providing administrative support on arbitration cases; communicating effectively and responding to inquiries in a timely manner; assisting managers with informing and educating clients on alternative dispute resolution (ADR)  processes; and applying advanced understanding of AAA rules in administering arbitration cases.   Named as one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including a starting wage rate of $29.40 per hour (based on a 37.5 hour work week) and a 7.5% incentive opportunity. Our employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, and vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid time-off benefits.   The AAA currently requires all of its employees who work on-site to either submit proof of vaccination, or provide proof weekly of a negative COVID-19 test.  Additionally, a New York City Commissioner of Health and Mental Hygiene Order stipulates that workers in New York City who perform in-person work must show proof of vaccination, and the AAA is required to comply with this order.  Employees may request an accommodation for medical or religious reasons.  By applying for this position, you are indicating that, unless you qualify for an accommodation, should a federal, state or local order or AAA policy be in place at the time of your hiring that requires you to be vaccinated to perform your position on-site, that you will meet the requirements of that order or policy in advance of your start date.  The AAA considers your agreement to meet any such requirements as a pre-requisite for consideration for this position.
Job ID
2022-1858
Job Locations US-RI-Johnston
The Manager of ADR Services is responsible for supervising Case Administrator(s) and applying a high level of understanding, analysis and application of alternative dispute resolution (ADR) processes, case administration rules, procedures, and policies in the administration of arbitration cases.  Named as one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including incentives. Eligible employees also participate in a comprehensive benefits program that includes medical, dental, and vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.
Job ID
2022-1857
Job Locations US-RI-Johnston
You will work with a dedicated group of professionals in our Johnston, RI office and will be responsible for delivering high-quality case management services on arbitration and mediation cases. This is an exciting opportunity for an individual seeking an administrative support position in the legal industry, and who prides himself/herself on professionalism, accuracy, client service, and collaboration.   Named as one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including a starting wage rate of $24.90 per hour and a 7.5% incentive opportunity. Our employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, and vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.
Job ID
2022-1856
Job Locations US-CA-Fresno
As a Senior Case Administrator (Case Administrator III) you will be responsible for providing advanced case management of alternative dispute resolution (ADR) services and serve as an impartial liaison to the parties and their representatives.   Named as one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package. Our employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, and vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.
Job ID
Senior Case Administrator-2022
Job Locations US-NJ-Somerset
The American Arbitration Association (AAA) is seeking a Case Administrator (Legal Service Administrative Support Associate) to join its Labor, Employment and Election division. The Case Administrator provides advanced case management of alternative dispute resolution (ADR) services in accordance with the rules and procedures of the AAA and applicable laws; serves as an impartial liaison to the parties and their representatives; possesses an in-depth understanding of ADR processes and their application to different cases.   Named as one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including a starting wage rate of $27.57 per hour (based on a 37.5 hour work week) and a 7.5% incentive opportunity. Eligible employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.
Job ID
2022-1854
Job Locations US-GA-Atlanta
The American Arbitration Association (AAA), the leading provider of alternative dispute resolution services, seeks an Administrative Assistant in our Southeast Case Management Center, located in Atlanta, GA. The Administrative Assistant will be instrumental in providing administrative and clerical support to the Vice President and center managers, as well as serving as back-up for such as reception and other administrative personnel; answering non-routine correspondence and assembling highly confidential and sensitive information. The ideal candidate will use independent judgment to prioritize and organize a workload dealing with a diverse group of important external and internal contacts.   Named as one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including incentives. Eligible employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, and discounted pet insurance, and generous paid-time-off benefits.
Job ID
2022-1853
Job Locations US-NY-New York
You will work with a dedicated group of professionals in our New York City office and will be responsible for providing administrative support on arbitration cases. This is an exciting opportunity for an individual seeking an administrative support position in the legal industry, and who prides himself/herself on professionalism, accuracy, client service, and collaboration.   Named as one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including a starting wage rate of $29.40 per hour (based on a 37.5 hour work week) and a 7.5% incentive opportunity. Our employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, and vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.     The AAA currently requires all of its employees who work on-site to either submit proof of vaccination, or provide proof weekly of a negative COVID-19 test.  Additionally, a New York City Commissioner of Health and Mental Hygiene Order stipulates that workers in New York City who perform in-person work must show proof of vaccination, and the AAA is required to comply with this order. Employees may request an accommodation for medical or religious reasons.  By applying for this position, you are indicating that, unless you qualify for an accommodation, should a federal, state or local order or AAA policy be in place at the time of your hiring that requires you to be vaccinated to perform your position on-site, that you will meet the requirements of that order or policy in advance of your start date.  The AAA considers your agreement to meet any such requirements as a pre-requisite for consideration for this position.
Job ID
2022-1852
Job Locations US-NY-New York
You will work with a dedicated group of professionals in Headquarters, NYC and will be responsible for providing administrative support on the case management process of arbitration and mediation cases. This is an exciting opportunity for an individual seeking an administrative support position in the legal industry, and who prides himself/herself on professionalism, accuracy, client service, and collaboration.   Named as one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including a starting wage rate of $25.60 per hour and a 7.5% incentive opportunity. Our employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, and vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.
Job ID
2021-1850
Job Locations US-GA-Atlanta
The American Arbitration Association (AAA), the leading provider of alternative dispute resolution services, seeks a Manager of ADR Services who will be primarily responsible for overseeing the delivery of high-quality services on an assigned caseload and manages a team of staff members while promoting a collaborative environment; demonstrates and applies a high level of ADR knowledge and expertise, and provides external client services by managing the party experience with the AAA; serves as the primary contact for clients, arbitrators, and mediators. The annual equivalent salary range for this position is $62,000 - $62,740. Named as one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including incentives. Eligible employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.
Job ID
2021-1842
Job Locations US-NJ-Voorhees
The Case Filing Coordinator serves in a key administrative capacity by performing intake-related duties and ensuring that cases received in the case filing services are processed in compliance with AAA’s policies and procedures.   Named as one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including incentives. Eligible employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, and vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.
Job ID
2021-1841
Job Locations US-TX-Dallas
As a Finance Assistant in our Labor, Employment & Elections Division you will be primarily responsible for processing customer payments and assist with the collection of past due accounts. In addition, you will perform case accounting and other clerical duties necessary to financial administration of arbitration cases.   Named as one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including a starting wage rate of $21 per hour and a 7.5% incentive opportunity. Our employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, and vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.  
Job ID
Finance Assistant-TX-2021
Job Locations US-NY-Buffalo
You will work with a dedicated group of professionals in our Buffalo, NY office and will be responsible for analyzing, indexing, and naming No Fault Auto Insurance documents submitted to parties prior to arbitration. This is an exciting opportunity for an individual seeking an administrative support position in the legal industry, and who prides himself/herself on professionalism, accuracy, client service, and collaboration.   Named as one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including a starting wage rate of $24.90 per hour (based on a 37.5 hour work week) and a 7.5% incentive opportunity. Our employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, and vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.
Job ID
2021-1830