American Arbitration Association

Job Listings

View our latest job openings for experienced professionals. Please click on the job title for more information, and apply from that page if you are interested. 

 

If you are unable to complete your application, you may request a disability accommodation and submit your information through an alternative method by contacting the Human Resources Department via email- humanresources@adr.org.  

 

The American Arbitration Association is an equal opportunity employer (EEO) and considers all employees and applicants for positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws. 



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Job Locations US-GA-Atlanta
The American Arbitration Association (AAA), the leading provider of alternative dispute resolution services, seeks a Manager of ADR Services who will be primarily responsible for overseeing the delivery of high-quality services on an assigned caseload and manages a team of staff members while promoting a collaborative environment; demonstrates and applies a high level of ADR knowledge and expertise, and provides external client services by managing the party experience with the AAA; serves as the primary contact for clients, arbitrators, and mediators. The annual equivalent salary range for this position is $62,000 - $62,740. Named as one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including incentives. Eligible employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.
Job ID
2021-1842
Job Locations US-NJ-Voorhees
The Case Filing Coordinator serves in a key administrative capacity by performing intake-related duties and ensuring that cases received in the case filing services are processed in compliance with AAA’s policies and procedures.   Named as one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including incentives. Eligible employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, and vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.
Job ID
2021-1841
Job Locations US-NY-Buffalo
You will work with a dedicated group of professionals in our Buffalo, NY office and will be responsible for providing data entry and administrative support related to the intake of new cases, including indexing of documents. This is an exciting opportunity for an individual seeking an administrative support position in the legal industry, and who prides himself/herself on professionalism, accuracy, client service, and collaboration.   Named as one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including a starting wage rate of $24.90 per hour and a 7.5% incentive opportunity. Our employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, and vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.
Job ID
2021-1840
Job Locations US-RI-Johnston
The American Arbitration Association (AAA), the leading provider of alternative dispute resolution services, seeks an Analyst, Internal Auditor to join our Corporate Finance team as an integral member serving as the link between the AAA's business, the Finance Department, and other key corporate areas (including the IS Department). The individual will focus on financial, IS, operational, and compliance audits and improve the documentation of internal controls and operational procedures. In addition, the Auditor will assist management in meeting organizational objectives by advising on the effectiveness of operations and controls, ensuring compliance with policies and procedures, and assisting with enterprise risk management efforts. This position will require a self-motivated, hands-on individual who is willing and able to do detailed auditing and compliance work while also being responsible for effectively communicating results and recommendations to management and other affected constituents.   The annual equivalent salary range for this position is $77,890 - $78,750 . Named as one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including incentives. Eligible employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.
Job ID
2021-1839
Job Locations US-GA-Atlanta
The American Arbitration Association (AAA), the leading provider of alternative dispute resolution services, seeks an Analyst, Internal Auditor to join our Corporate Finance team as an integral member serving as the link between the AAA's business, the Finance Department, and other key corporate areas (including the IS Department). The individual will focus on financial, IS, operational, and compliance audits and improve the documentation of internal controls and operational procedures. In addition, the Auditor will assist management in meeting organizational objectives by advising on the effectiveness of operations and controls, ensuring compliance with policies and procedures, and assisting with enterprise risk management efforts. This position will require a self-motivated, hands-on individual who is willing and able to do detailed auditing and compliance work while also being responsible for effectively communicating results and recommendations to management and other affected constituents.   The annual equivalent salary range for this position is $73,690 - $74,500 . Named as one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including incentives. Eligible employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.
Job ID
2021-1838
Job Locations US-NY-New York
The American Arbitration Association (AAA), the leading provider of alternative dispute resolution services, seeks an Analyst, Internal Auditor to join our Corporate Finance team as an integral member serving as the link between the AAA's business, the Finance Department, and other key corporate areas (including the IS Department). The individual will focus on financial, IS, operational, and compliance audits and improve the documentation of internal controls and operational procedures. In addition, the Auditor will assist management in meeting organizational objectives by advising on the effectiveness of operations and controls, ensuring compliance with policies and procedures, and assisting with enterprise risk management efforts. This position will require a self-motivated, hands-on individual who is willing and able to do detailed auditing and compliance work while also being responsible for effectively communicating results and recommendations to management and other affected constituents.   The annual equivalent salary range for this position is $91,970 - $92,990. Named as one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including incentives. Eligible employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.
Job ID
2021-1837
Job Locations US-NY-Buffalo
The American Arbitration Association (AAA), the leading provider of alternative dispute resolution services, seeks a Financial Operations Manager to join our New York State Insurance (NYSI) team. The Manager will be primarily responsible for the daily operational, financial functions for the NYSI Case Management Center. In addition, in collaboration with the Assistant Vice President; develops short and long term financial goals for the Center and identifies operational and quality assurance processes; executes strategic plans; and ensures that services provided to internal/external clients and all parties are consistent with the overall vision and values of the AAA.   The annual equivalent salary range for this position is $91,000 - $91,500. Named as one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including incentives. Eligible employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.
Job ID
2021-1836
Job Locations US-NY-New York
The American Arbitration Association (AAA), the leading provider of alternative dispute resolution services, seeks a Financial Operations Manager to join our New York State Insurance (NYSI) team. The Manager will be primarily responsible for the daily operational, financial functions for the NYSI Case Management Center. In addition, in collaboration with the Assistant Vice President; develops short and long term financial goals for the Center and identifies operational and quality assurance processes; executes strategic plans; and ensures that services provided to internal/external clients and all parties are consistent with the overall vision and values of the AAA.   The annual equivalent salary range for this position is $100,000 - $108,043. Named as one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including incentives. Eligible employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.
Job ID
2021-1835
Job Locations US-TX-Dallas
As a Finance Assistant in our Labor, Employment & Elections Division you will be primarily responsible for processing customer payments and assist with the collection of past due accounts. In addition, you will perform case accounting and other clerical duties necessary to financial administration of arbitration cases.   Named as one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including a starting wage rate of $21 per hour and a 7.5% incentive opportunity. Our employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, and vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.  
Job ID
Finance Assistant-TX-2021
Job Locations US-RI-Johnston
You will work with a dedicated group of professionals in our Johnston, RI office and will be responsible for providing administrative support on the case management process of arbitration and mediation cases. This is an exciting opportunity for an individual seeking an administrative support position in the legal industry, and who prides himself/herself on professionalism, accuracy, client service, and collaboration.   Named as one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including a starting wage rate of $21.50 per hour and a 7.5% incentive opportunity. Our employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, and vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.
Job ID
2021-1832
Job Locations US-NY-Buffalo
You will work with a dedicated group of professionals in our Buffalo, NY office and will be responsible for analyzing, indexing, and naming No Fault Auto Insurance documents submitted to parties prior to arbitration. This is an exciting opportunity for an individual seeking an administrative support position in the legal industry, and who prides himself/herself on professionalism, accuracy, client service, and collaboration.   Named as one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including a starting wage rate of $24.90 per hour (based on a 37.5 hour work week) and a 7.5% incentive opportunity. Our employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, and vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.
Job ID
2021-1830
Job Locations US-NY-Buffalo
The American Arbitration Association (AAA), the leading provider of alternative dispute resolution services, seeks No-Fault Auto Insurance Conciliators to join our New York State Insurance (NYSI) team. The Conciliators will be primarily responsible for administering and maintaining an assigned caseload in accordance with rules and regulations of the New York State Department of Financial Services, applicable insurance laws, and those of the AAA; ensures the accuracy of documentation and information, and maintains an efficient flow of communication between parties.   The annual equivalent salary range for this position is $56,000 - $56,490. Named as one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including incentives. Eligible employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.
Job ID
2021-1828
Job Locations US-NY-New York
The American Arbitration Association (AAA), the leading provider of alternative dispute resolution services, seeks No-Fault Auto Insurance Conciliators to join our New York State Insurance (NYSI) team. The Conciliators will be primarily responsible for administering and maintaining an assigned caseload in accordance with rules and regulations of the New York State Department of Financial Services, applicable insurance laws, and those of the AAA; ensures the accuracy of documentation and information, and maintains an efficient flow of communication between parties.   The annual equivalent salary range for this position is $66,000 - $66,700. Named as one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including incentives. Eligible employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.
Job ID
2021-1827
Job Locations US-NY-New York
You will work with a dedicated group of professionals in our Old Slip, New York office and will be responsible for providing administrative support on arbitration cases; communicating effectively and responding to inquiries in a timely manner; assisting managers with informing and educating clients on alternative dispute resolution (ADR)  processes; and applying advanced understanding of AAA rules in administering arbitration cases.   Named as one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package and a 7.5% incentive opportunity. Our employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, and vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.
Job ID
2021-1825
Job Locations US-GA-Atlanta
The American Arbitration Association (AAA), the leading provider of alternative dispute resolution services, seeks a Customer Service Representative to join its Southeast Case Management Center (SECMC) in Atlanta, GA. The Customer Service Representative will be responsible for demonstrating the highest degree of professionalism, integrity, confidentiality, and courtesy in handling all general inquiries received on the national customer service line. The annual equivalent salary range for this position is $40,000 - $45,900. Named as one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including incentives. Eligible employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.
Job ID
2021-1823
Job Locations US-GA-Atlanta
The American Arbitration Association (AAA), the leading provider of alternative dispute resolution services, seeks a part-time Administrative Assistant to join our Southeast CMC team. The Administrative Assistant will provide administrative and clerical support to the VP and center managers; serves as back-up for such as reception and other administrative personnel; answers non-routine correspondence and assembles highly confidential and sensitive information; uses independent judgment to prioritize and organize a workload dealing with a diverse group of important external and internal contacts.   The hourly wage for this position is $20.60, and the successful candidate will work 20-25 hours per week. Named as one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including incentives. Eligible employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.
Job ID
2021-1819
Job Locations US-CA-Fresno
The American Arbitration Association (AAA), the leading provider of alternative dispute resolution services, seeks a Case Administrator (Legal Services Administrative Support Associate) to join our Consumer Operations team. The Case Administrator will be primarily responsible for providing administrative support on arbitration cases in accordance with the rules and procedures of the AAA and applicable law; communicates effectively and responds to inquiries in a timely, courteous manner; assists managers with informing and educating clients on ADR processes; apply advanced understanding of AAA rules in administering arbitration cases.   The annual equivalent salary range for this position is $48,000 - $48,500. Named as one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including incentives. Eligible employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.
Job ID
2021-1817 new
Job Locations US-GA-Atlanta
The American Arbitration Association (AAA), the leading provider of alternative dispute resolution services, seeks a Finance Assistant to join our Commercial team in the Southeast Case Management Center. The Finance Assistant will be primarily responsible for performing accounting functions such as daily processing of checks and data entry, accounting, and clerical duties to ensure that all aspects of financial administration for case files are accurate and that payments are processed promptly.   This position's annual equivalent salary range is $39,000 - $40,000, with an incentive opportunity to participate in a quarterly incentive pay program targeting a payout of 7.5% (annualized basis) based on individual contributions, goal achievement, and organizational performance.   Named as one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including incentives. Eligible employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.
Job ID
2021-1814
Job Locations US-NY-NEW YORK
The American Arbitration Association (AAA) is seeking an Accounts Payable (A/P) Administrator in our New York Headquarter Office. The A/P Administrator will be responsible for coordinating all arbitration and mediation case related disbursements, including checks, wires, and ACH payments, coordinates and reviews all tax levies and 1099 forms, and assists with computing, classifying and recording numerical data to keep case financial records complete. The A/P Administrator manages bankruptcy filings and customer chargebacks and works case managers to resolve discrepancies.     Named as one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including a starting wage rate of $29 per hour and a 7.5% incentive opportunity. Our employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, and vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.
Job ID
2021-1799
Job Locations US-NY-New York
The IS Support Engineer is responsible for supporting end-users including resolving technical hardware and software related issues and fulfilling end-user service requests for hardware and software equipment.   Named as one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including a starting salary of $40 per hour and a 7.5% incentive opportunity. Our employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, and vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.
Job ID
2021-1767