American Arbitration Association

Careers at the American Arbitration Association and the International Centre for Dispute Resolution


Note:  If you are interested in being considered for our Roster of Arbitrators and Mediators, please click here for more information.


The American Arbitration Association (AAA) is the global leader in conflict resolution.  For over 90 years, we have delivered alternative dispute resolution (ADR) services built on integrity, innovation, and client service.


With over 550 employees working in 27 offices throughout 18 US states, Mexico, Singapore, and Bahrain, our staff have rewarding careers in a fast-paced, collaborative environment, as well as competitive compensation levels and comprehensive benefits that help maintain a healthy work-life balance.


“We facilitate resolution with rules, expertise, panelists, technology, offices, staff, experience and history, financial strength.  Our market share in the dispute resolution field is enhanced by our not-for-profit status, our arms-length relationship with arbitrators and mediators, our ability to put the public, the process and the parties first.”  - India Johnson, CEO


Commitment to Diversity and Inclusion 


Diversity updated


Our integrity demands impartial and fair treatment of all people with whom we come in contact, regardless of gender, race, ethnicity, age, religion, sexual orientation or other characterization. Our conflict management services put into practice our goal for the resolution of disputes between parties with different perspectives, experiences and backgrounds.


Because of the breadth of the AAA's work and the global reach of its services, we recognize the importance and contribution of a diverse work force, and we are committed to respecting and increasing diversity in all our endeavors. 


The American Arbitration Association is an equal opportunity employer (EEO) and considers all employees and applicants for positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.


Applicants who are unable to submit their resume and job credentials through this portal, including completing an online employment application, can request a disability accommodation to allow them to use the system or submit their information through an alternative method. Requests for accommodation can be requested by telephone to 212-520-7037, or by email to:


To learn more about the AAA, please visit the following links:


Job Listings

You can view all open job positions or use the following search form to find jobs that suit your specific career interests.

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