You will be responsible for performing timely, detailed, and independent internal quality management system (QMS) audits to assess regulatory compliance and operational protocols, analyze and measure standard operating procedures deviation, and partner with the NYSI leadership to meet organizational and divisional objectives and initiatives. This is an exciting opportunity for an individual seeking a career in the legal industry who prides themselves on professionalism, client service, communications abilities, and problem-solving skills.
The successful applicant will work on a hybrid basis (approximately 50% on-site). The starting annual equivalent salary range for this position is $86,860 - $91,970, and a 10% incentive opportunity.
Named as one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. Our employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, and vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid time-off benefits.
Education & Experience: Bachelor’s degree in business, technology, or related discipline; 3-5 years of relevent work experience in Quality Control management and/or an audit environment; or an equivalent combination of education and experience.
Language Skills: Ability to read and interpret documents such as legal files, business correspondence and procedure manuals; ability to write routine reports and business correspondence; ability to speak effectively, both in person and by telephone, to customers, arbitrators, mediators or employees of the organization.
Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals; ability to compute rate, ratio, and percent and to draw and interpret bar graphs; ability to understand and interpret statistical reports, data charts and graphs.
Computer Skills: Proficiency with Microsoft Word, Excel, PowerPoint, and Outlook and experience using web-based software and/or database management software.
The American Arbitration Association is an equal opportunity employer (EEO) and considers all employees and applicants for positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.