American Arbitration Association

Analyst, Internal Auditor

Job Location(s) US-GA-Atlanta
Job ID


The American Arbitration Association (AAA), the leading provider of alternative dispute resolution services, seeks an Analyst, Internal Auditor to join our Corporate Finance team as an integral member serving as the link between the AAA's business, the Finance Department, and other key corporate areas (including the IS Department). The individual will focus on financial, IS, operational, and compliance audits and improve the documentation of internal controls and operational procedures. In addition, the Auditor will assist management in meeting organizational objectives by advising on the effectiveness of operations and controls, ensuring compliance with policies and procedures, and assisting with enterprise risk management efforts. This position will require a self-motivated, hands-on individual who is willing and able to do detailed auditing and compliance work while also being responsible for effectively communicating results and recommendations to management and other affected constituents.


The annual equivalent salary range for this position is $73,690 - $74,500 .

Named as one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including incentives. Eligible employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.


The selected candidate will possess a solid finance and professional services skillset, including general corporate, not-for-profit, or other organizational experience, with a demonstrated ability to interact and work with individuals at all levels internally and externally. Primary responsibilities include the following:

  • Develops and executes audit plans, supporting both management objectives and the broader audit initiatives of the outsourced internal audit function and the annual external audits; updates the program as the organization structure and business strategies/risks of the AAA evolve.
  • Manages the coordination of efforts with other Association departments, the outsourced internal audit team, and consultants in completing the audit mission.
  • Proactively develops recommendations for risk management and control and process and system improvements; effectively communicates with and educates process owners, including non-finance staff, on the importance of controls, an effective control environment, and the significance of audit findings.
  • Conducts field testing for compliance with internal controls, policies, procedures, and other directives communicated by management; interprets the significance of audit findings, concludes on findings, and makes practical recommendations.
  • Identifies and recommends operating efficiencies and system improvements, both from cost-savings and quality/customer-service perspectives, and communicates best practices across the organization.
  • Maintains an understanding of the AAA's business and financial models; proactively applies this understanding to deliver insightful, value-added analysis.
  • Prepares and delivers reports and presentations to the senior leadership team and others; completes follow-up of audit findings, with testing as necessary to validate the effectiveness of action plans in response to audit recommendations, and communicates status updates to management.
  • Assist the external auditors in completing the annual financial audit and internal auditors in completing their audit plan.
  • Documentation, evaluation, and testing of internal controls, including general IT controls and IT application controls.
  • In coordination with the IS Department, reviews and confirms the reliability, integrity, and security of the Association's technology systems, including financial systems, network, internet security, and case management systems.
  • Translates security design based on business requirements into roles and specific access to software applications to effect proper segregation of duties and limit unnecessary access to data.
  • Supports the CEO, CFO, General Counsel, and CIO in various ad-hoc financial analyses, audit projects, business process reviews, enterprise risk management (ERM) initiatives, and security threat assessments (data and infrastructure).
  • Works to promote and provide quality standards and practices throughout the Association.
  • Assists management in making updates to policies and standard operating procedure manuals.


Education & Experience: Bachelor's degree in Finance, Accounting or related discipline; 3 years of related work experience; or an equivalent combination of education and experience. CPA, CIA, MBA, or other relevant certifications or credentials and experience managing and documenting ERM functions.

Language Skills: Ability to read and interpret documents such as legal files, business correspondence, and procedure manuals; ability to write routine reports and business correspondence; ability to speak effectively, both in person and by telephone, to AAA employees and external customers and constituents

Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; ability to compute rate, ratio, and percent and to draw and interpret bar graphs; ability to understand and interpret statistical reports, financial/fee schedules, data charts, and graphs.

Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Technology Skills: Intermediate proficiency with Microsoft Word, Excel, Outlook, PowerPoint, report writers, and financial software packages.


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