American Arbitration Association

Finance Assistant

Job Location(s) US-TX-Dallas
Job ID
Finance Assistant-TX-2021


As a Finance Assistant in our Labor, Employment & Elections Division you will be primarily responsible for processing customer payments and assist with the collection of past due accounts. In addition, you will perform case accounting and other clerical duties necessary to financial administration of arbitration cases.


Named as one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including a starting wage rate of $21 per hour and a 7.5% incentive opportunity. Our employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, and vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.



  • Maintains daily control of checks, including daily posting, preparing and submitting bank deposits, check identification searches, check returns and information follow-up with case managers. 
  • Processes and applies credit card payments daily.
  • Prepares and confirms the daily advice of deposit.
  • Assists with maintaining the collections database including preparing and sending documents to debtors.
  • Uploads financial documents such as arbitrator invoices and collection letters.
  • Ensures that balance write offs have been processed and works with corporate office to ensure completion.
  • Provides financial expertise & support to case administrators by assisting with reallocations, reverse cancellations and manual refunds.
  • Performs other administrative and clerical duties, including word processing, data processing, data entry, typing, telephone calls, filing, inter-office communications and mail, as may be required by the team, division or center.
  • Attends on-site meetings and in-person training sessions.


Education & Experience: 2 year college degree; and 1 - 2 years of progressive experience in an accounting/customer service/judicial, or related field; or an equivalent combination of education and experience.


Mathematical Skills:  Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals; ability to compute rate, ratio, and percent and to draw and interpret bar graphs; ability to understand and interpret statistical reports, data charts and graphs.


Technology Skills: Intermediate proficiency with Microsoft Outlook, Word, Excel, Macros, and 10 key skills.


The American Arbitration Association is an equal opportunity employer (EEO) and considers all employees and applicants for positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.


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