American Arbitration Association

Finance Assistant

Job Location(s) US-GA-Atlanta
Job ID


The American Arbitration Association (AAA), the leading provider of alternative dispute resolution services, seeks a Finance Assistant to join our Commercial team in the Southeast Case Management Center. The Finance Assistant will be primarily responsible for performing accounting functions such as daily processing of checks and data entry, accounting, and clerical duties to ensure that all aspects of financial administration for case files are accurate and that payments are processed promptly.


This position's annual equivalent salary range is $39,000 - $40,000, with an incentive opportunity to participate in a quarterly incentive pay program targeting a payout of 7.5% (annualized basis) based on individual contributions, goal achievement, and organizational performance.


Named as one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including incentives. Eligible employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.


The selected candidate will possess a finance clerical skill set, including general corporate, not-for-profit, or other organizational experience, with a demonstrated ability to interact and work with individuals at all levels internally and externally. Primary responsibilities include the following:

  • Processes checks received; prepares and makes bank deposits; and completes check identification searches.
  • Checks figure, postings, and documents for correct entry, mathematical accuracy, and proper codes, and keeps case managers informed of transactions and data.
  • Classifies, records, and summarizes numerical and financial data to compile and keep financial records using spreadsheets.
  • Monitors accounts and collections activity and coordinates with the corporate finance department to ensure payments are up to date and accurate.
  • Reconciles, notes, and reports discrepancies found in records.
  • Provides financial expertise and support to case administrators on active cases and works with case administrators on financial issues that may arise with closed cases.
  • Performs general office duties such as filing, answering telephones, handling routine correspondence; data entry, filing or archiving, maintaining calendars, appointments, and inter-office communications and mail, as the team, division or center requires.
  • Works with various staff members to ensure effective case management, excellent client service, good neutrals relations, and effective Divisional/Center operations.
  • Provides customer service support; works with District Vice Presidents and Directors of ADR Services.


Education & Experience: Bachelor's degree in accounting or related discipline; 8 years of progressive experience in accounting, including 2 years minimum supervisory experience; advanced knowledge of GAAP accounting; or an equivalent mix of education and experience.


Communications Abilities: (Verbal) Expresses oneself clearly in conversations and interactions with others; tailors speech to the level and experience of the audience; uses appropriate grammar and choice of words; expresses ideas in a concise, organized manner; maintains eye contact when speaking with others; (Written) Expresses oneself clearly and concisely in writing; tailors written communications to effectively reach an audience; uses graphics and other aids to clarify complex or technical information; spells correctly; writes using concrete, specific language; uses punctuation correctly; writes grammatically.


Technology Skills: Intermediate proficiency with Outlook and Word; Advanced proficiency in Excel and Oracle Financials.

Education & Experience: High School Diploma or General Education Diploma (GED); and 2 years of relevant experience (bookkeeping, accounting/accounts payable role, etc.); or an equivalent combination of education and work experience.


Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; Ability to exercise sound judgment and make decisions in a manner consistent with the essential job functions.


Language Skills: Ability to read and interpret documents such as legal files, business correspondence and procedure manuals; ability to write routine reports and business correspondence; ability to speak effectively, both in person and by telephone, to customers, arbitrators, mediators or employees of the organization.


Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals; ability to compute rate, ratio, and percent and to draw and interpret bar graphs; ability to understand and interpret statistical reports, data charts and graphs.


Software Skills: Basic proficiency with Microsoft Excel, Outlook, and Word.


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