The American Arbitration Association (AAA), the leading provider of alternative dispute resolution services, seeks a Director of ADR Services to join our Construction team in the Central Case Management Center. The Director will be primarily responsible for the delivery of ADR case management services of assigned cases and assists with the development and promotion of AAA’s ADR services.
The annual equivalent salary range for this position is $76,000 - $77,800, with an annual discretionary incentive opportunity targeting a payout of 10% of base salary, based on individual contributions, goal achievement, and organizational performance.
Named as one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including incentives. Eligible employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.
The selected candidate will possess a solid business services skill-set, including general corporate, not-for-profit, or other organizational experience, with a demonstrated ability to interact and work with individuals at all levels internally and externally. Primary responsibilities include the following:
Education & Experience: Bachelor’s degree in business, legal, or related discipline; and 5 years of work experience in legal or related industry and/or court system; or an equivalent combination of education and work experience.
Communications Abilities: (Verbal) Expresses oneself clearly in conversations and interactions with others; tailors speech to the level and experience of the audience; uses appropriate grammar and choice of words; expresses ideas in a concise, organized manner; maintains eye contact when speaking with others; (Written) Expresses oneself clearly and concisely in writing; tailors written communications to effectively reach an audience; uses graphics and other aids to clarify complex or technical information; spells correctly; writes using concrete, specific language; uses punctuation correctly; writes grammatically.
Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals; ability to compute rate, ratio, and percent and to draw and interpret bar graphs; ability to understand and interpret statistical reports, data charts and graphs.
Computer Skills: Intermediate proficiency with Microsoft Word, Excel, Outlook, and PowerPoint.
Travel: Ability to travel periodically (20%) to clients, training events, and other AAA offices and conferences.