The American Arbitration Association (AAA), the leading provider of alternative dispute resolution (ADR) services, is seeking an Administrative Assistant who will be responsible for providing receptionist and administrative support to the regional office, and serving as a back-up for administrative personnel. Reporting to the Regional Vice President, the Administrative Assistant will use independent judgment to prioritize and organize a workload dealing with a diverse group of important external and internal contacts. This position is located in our Los Angeles Regional Office.
Named as one of the 50 best nonprofits to work for by the Non-Profit Times in 2019, 2020, and 2021 our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including incentives. Eligible employees also participate in a comprehensive benefits program that includes medical, dental, and vision coverage, a student loan contribution program, a 403(b) savings and retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.
The ideal candidate will possess a comprehensive administrative and clerical, and office work operations skillset, including general corporate, not-for-profit, or other organizational experience, with a demonstrated ability to interact and work with individuals at all levels internally and externally. Primary responsibilities include the following:
Education & Experience: High School diploma or GED; and 1-2 years of progressive experience in an administrative support capacity; or an equivalent combination of education and experience.
Language Skills: Ability to read and interpret documents such as legal files, business correspondence and procedure manuals; ability to write routine reports and business correspondence; ability to speak effectively, both in person and by telephone, to customers, attorneys, arbitrators, mediators and employees of the organization.
Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals; ability to compute rate, ratio, and percent and to draw and interpret bar graphs; ability to understand and interpret statistical reports, financial/fee schedules, data charts and graphs.
Computer Skills: Intermediate proficiency in Microsoft Outlook, Word, Excel, and creating and managing spreadsheets and database functions
The American Arbitration Association is an equal opportunity employer (EEO) and considers all employees and applicants for positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.