As Administrative Assistant (senior level), the successful candidate will be an important contributing member of a highly collaborative team in our New York State Insurance Case Management Center (NYSI CMC), and will be primarily responsible for providing a wide range of high level administrative and office support for the Division Vice President to facilitate the effective operation of the organization.
Education & Experience: Associates or secretarial degree; 3 years of progressive experience in an administrative support capacity; or an equivalent mix of education and relevant experience.
Reasoning Ability: Possesses ability to solve practical problems with a variety of variables; exercises sound judgment to make decisions in a manner consistent with the essential job functions, including the ability to determine importance as well as when to elevate problems to a supervisor.
Language Skills: Ability to read and interpret documents such as legal files, business correspondence and procedure manuals; ability to write routine reports and business correspondence; ability to speak effectively, both in person and by telephone, to customers, arbitrators, mediators or employees of the organization.
Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals; ability to compute rate, ratio, and percent and to draw and interpret bar graphs; ability to understand and interpret statistical reports, data charts and graphs.
Technology Skills: Intermediate proficiency with Microsoft Outlook, Word, and Excel, specifically creating and managing spreadsheets and database functions; extensive software skills are required, as well as demonstrated ability to analyze, compare and recommend enhanced or new administrative software applications, provide instructions for usage, and the ability to learn and use new applications.