If you are seeking a challenging and rewarding career, and you thrive in a fast-paced, results-driven environment, we invite you to explore a career with the American Arbitration Association (AAA) as a Office Assistant. For over 90 years, we have served the public as a not-for-profit organization dedicated to helping individuals and businesses resolve disputes through the effective use of arbitration and mediation. Our commitment to integrity, confidentiality, and neutrality make us the preferred provider of alternative dispute resolution services; our dedication to the public good, our customers, and our employees make us an employer of choice.
AAA Office Assistants are primarily responsible for assisting with administrative and logistical functions such as word processing, copying, filing, maintaining databases, maintaining supply stocks, postage application, file discarding, policy adherence, etc. The Office Assistant also plays a key role in providing technical support to both internal and external users of various office systems.You will work alongside a dedicated team of colleagues in our Northeast Case Management Center's Consumer Operations department, and you will also be eligible to participate in our comprehensive benefits program, which includes health and Rx, dental and orthodontia, vision, discounted pet insurance, disability insurance, basic and supplemental life insurance, 403(b) and Roth 403(b) retirement plans w/company match, a discounted corporate FitBit program, and generous paid time-off benefits.
The ideal candidate will possess strong attention to communication skills (verbal and written), be constituent-oriented, demonstrate thoroughness, be able to understand conflict management/resolution and be a person of strong personal integrity.
Education & Experience: Associates degree in business or related discipline; and 2 - 4 years of progressive related work experience; or an equivalent combination of education and work experience..
Software Skills: Intermediate proficiency with Microsoft Word, Outlook, and Excel.
The American Arbitration Association is an equal opportunity employer (EEO) and considers all employees and applicants for positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.