Paralegal NFRS

US-NY-New York
Job ID


The Paralegal NFRS identifies trends and issues that would aid the New York Department of Financial Services oversight function; Performs a range of paralegal duties; Uses independent judgment and discretion when working with abeyance cases, maintaining related information, legal records and court documents; Creates and delivers reports; Conducts data analysis; Serves as the AAA liaison to the DFS, parties and their representatives.


Compensation level: $60,000 - $70,000


  • Serves as a liaison to the Department of Financial Services and is the point person for all issues relating to requests or inquiries. Generates reports that monitor compliance with regulatory timeframes. Ensures compliance with established AAA policies/procedures and NYSDFS regulations; manages and maintains accurate documentation logs, reports and correspondence; keeps abreast of applicable rules, regulations, and procedures. Identifies and presents information on caseload trends, novel cases, case issue data, allegations of fraud.
  • Serves as the point person for issues relating to Court Orders (places cases in and out of abeyance, analyzes and assists with fact finding for court orders and various related case documentation and determines necessary required actions as next steps). Serves as a resource to staff members for questions relating to court orders, liquidations, abeyances, rehabilitations, jurisdiction matters, provider license information; ensures follow up work on abeyance cases to contain up-to date information submitted by parties and maintains database of organized information including referrals, party abeyances, companies in rehab, and liquidation, etc.
  • Conducts case and legal research pertaining to No Fault (NF) cases and researches Arbitrator decisions; compiles data and summaries; Remains current and informed on new developments, legal rulings and other information related to the NYICMC No Fault caseload; Maintains knowledge of industry trends and their potential impact on the caseload; consults with the center directors to review case issues and other findings to substantiate the direction of trends.
  • Coordinates the document gathering process in connection with the “Do Not Accept” list and ensures follow-up with AAA staff to ensure the timely production of files or other related information. Performs document review; drafts correspondence and form letters to communicate effectively with parties; Develops and maintains regular and ad hoc reports and data analysis for management; sorts and assists as necessary with other administrative duties, including assisting with preparation of presentations.
  • Upholds privacy on confidential and sensitive issues, including the center’s activities, and information regarding internal and external entities. Demonstrates integrity, discretion and sound judgment in handling work and in dealing with confidential or sensitive information.
  • Participates in Supervisory meetings with staff and serves as backup in absence of Supervisors.
  • Provides a high-level of customer service; builds and maintains successful customer relationships; applies conflict negotiation skills to resolve cases and issues (complaints, queries and requests).  legal secretary legal assistant 



Education & Experience: Associate’s degree in business, legal studies or related discipline; 3-5 years of related experience (e.g., legal environment, no-fault, or SIU); intermediate knowledge of Regulation 68, Insurance Law and Workers’ Compensation Fee Schedule; or an equivalent combination of education and work experience. 

Language Skills:  Ability to read and interpret documents such as legal files, business correspondence and procedure manuals; ability to write routine reports and business correspondence; ability to speak effectively, both in person and by telephone, to customers, attorneys, arbitrators, mediators and employees of the organization.

Mathematical Skills:  Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals; ability to compute rate, ratio, and percent and to draw and interpret bar graphs; ability to understand and interpret statistical reports, financial/fee schedules, data charts and graphs.

Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.

Software Skills: Intermediate proficiency with Microsoft Excel, Word, and web-based case management systems.

Travel:  Ability to travel periodically (10%) to customers, training events, and other AAA offices and conferences.


The American Arbitration Association is an equal opportunity employer (EEO) and considers all employees and applicants for positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.


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